Production Specialist - L2

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

Job Description

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Job Summary

The Americas Logistics Operations team thrives in a fast-paced and dynamic environment where adaptability and a solutions-focused mindset are essential for success.

We are seeking a Distribution Center Inventory Control Analyst to join our team and drive operational excellence. The ideal candidate is customer-focused, process-driven, and passionate about delivering exceptional results. You will play a key role in achieving operational targets while demonstrating initiative, fostering superior customer service, and driving process efficiency.

This position demands strong business acumen, exceptional communication skills, and a knack for leading cross-functional efforts to ensure seamless delivery management and fulfillment operations. Leadership capabilities that inspire teams, create a collaborative and energetic environment, and achieve consistent results are highly valued.

Key Qualifications

Experience: 4+ years in inventory control management or logistics operations.

Inventory Concepts: Solid understanding of inventory control concepts, practices, and procedures.

Technical Knowledge: Proficiency in ERP systems (SAP preferred) and Mac software.

Communication: Strong verbal and written communication skills with a proven ability to engage cross-functional teams.

Analytical Skills: Strong Excel skills and a detail-oriented approach to resolving inventory discrepancies.

Problem Solving: Experience in investigating and resolving inventory stock imbalances and other related issues.

Collaboration: Demonstrated ability to work effectively in a team setting while also taking initiative.

Integrity: High personal and professional ethical standards.

Customer focus internal- shipping/ external-

Flexibility: Willingness to adapt to changing priorities and work flexible hours as needed. Responsibilities

Inventory Accuracy: Ensure inventory integrity through meticulous auditing and proactive management processes.

Issue Resolution: Investigate and resolve discrepancies between Warehouse Management System (WMS) inventory levels and operational data.

Process Improvement: Identify opportunities to enhance inventory and fulfillment processes, driving efficiency and customer satisfaction.

Cross-Functional Collaboration: Partner with internal teams and external service providers to address challenges and implement solutions. Warehouse deal/ shippers communication/repacking Education

A Bachelor's degree (BS/BA) is required.

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Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client

Undertake product trainings to stay current with product features, changes and updates

Enroll in product specific and any other trainings per client requirements/recommendations

Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Expected annual pay for this role ranges from ((salaryMin)) to ((salaryMax)). Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions.

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We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.