Program Manager, Facilities (Riverside)

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Job Description Summary:

The Program Manager will work directly with Facilties Leadership at Riverside Methodist Hospital to execute and deliver business results and align strategic initiatives with the care site and system. This position provides a high level of support to facilities leadership, acts as a functional lead for various projects and coordinates and facilitates meetings with leadership. He/she is responsible for the development, implementation and monitoring of business strategies, budgetary audit and cost control, regulatory programs, Lean initiatives, and performance indicators for the department. Develops data driven reports from key metrics and trends to support operational decisions and customer needs. Works collaboratively with the Facilities Business Office to analyze data to improve staff performance, customer service and regulatory compliance. Acts as a liaison for facilities on construction & renovation projects, vendor relationships & business review meetings.

Responsibilities And Duties:

45%

Partners with department and hospital leadership to develop operational strategies and programs to support regulatory compliance, service delivery models, Environmental Health/Safety and disaster preparedness and quality assurance. Uses data and metrics to monitor and maintain appropriate staffing levels, use of overtime and meets productivity goals. Interacts and collaborates extensively with department leadership with the implementation of system, facility and departmental needs, goals and strategic initiatives. Identifies, develops and implements protocols, policy and procedures as well as measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans. Ensures and documents regulatory compliance, work standards, codes and safety regulations. Develops and implements protocols for compliance of all areas of responsibility including, but not limited to utility management, life safety, and code compliance with all authorities having jurisdiction. Responsible for safety functions including emergency preparedness, disaster recovery and business continuity. Provides facilities management, including planning and oversight of short and long-term facilities projects, and acts as a liaison during design and the construction phase for facilities.

55%

. Monitors workflow and work order completion using analytical data from the maintenance management system to improve productivity and customer service. Uses data and metrics to monitor and maintain appropriate staffing levels, productivity targets and meets overtime targets. Works to assure compliance with ongoing continuing education requirements for department staff. Provides input during the design and construction phases of projects to ensure facilities standards are followed. Does customer service recovery when needed, and analyzes root cause to prevent scheduling errors, delays or defects. Identifies, develops and implements protocols and measurement tools that monitor the effectiveness of initiatives, regulatory compliance, patient satisfaction, patient safety and department management plans. Provides facilities management support including planning and oversight of short and long-term facilities projects and is a liaison for building services. Meets regularly with customers to maintain positive business relationships, and eliminates barriers. Represents department during the construction process, construction meetings and during project punch-out and commissioning.

Minimum Qualifications:

Bachelor's Degree (Required)

Additional Job Description:

Bachelor's Degree in Health Services Administration or Business Management, Mechanical or Industrial Engineering. Associate's Degree and 3-5 years operations experience (preferably in Facilities), or a combination of experience and technical training.Specialized Knowledge: Well-versed in technical/engineering operations and facilities management best practices a plus. Excellent verbal and written communication skills. High level of critical thinking, problem solving and decision-making skills with the ability to connect operational duties to overall organization goals and strategies. Creativity and innovation to improve existing processes and define new processes. Strong interpersonal skills including ability to build strong business relationships across the system. Proficient in MS Office Word, Excel and PowerPoint.Kind and Length of Experience: 5-10 years of commercial facilities or healthcare operations experience.

Work Shift:

Day

Scheduled Weekly Hours :

40

Department

Plant Operations

Join us!

... if your passion is to work in a caring environment

... if you believe that learning is a life-long process

... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment