Patient Coordinator

Title: Patient Coordinator

Company: Eye Surgery Center of Elizabethtown

Location: Elizabethtown, KY

Perks:

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off and Paid Holidays

Competitive Base Pay

Paid Maternity Leave Hours:

Full Time

Our office is open Monday-Friday 6am-3pm. You need to be available to work any shift within these hours. Requirements:

High School Diploma or GED equivalent

Must have own vehicle and be insured, licensed driver in current state of residence

Favorable result on Background Check

Basic computer skills

Strong customer service skills

Excitement to learn and grow Essential Functions:

Facilitate patient flow

Verify medical and vision insurances

Effectively communicate with patients, doctors, and managers

Answer inquiries through phone, email, and in person requests A Patient Coordinator employee is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Answer phones (both external and internal); assure prompt, courteous service at all times

Practice urgency at all times with patients' time, as well as Doctor's time and schedule

Manage patient flow in the office

Knowledge of common fees charged for common visits and collect correct payments

Complete daily reconciliations / close day / countdown cash drawer

General office duties and cleaning to be assigned by manager Other Skills and Abilities

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creating a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

If you need assistance with this application, please contact . Please do not contact the office directly - only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.