Inside Sales Rep II

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

If you have talent, initiative, and a desire to join a thriving and stable global company with a wealth of career opportunities, you can go places with Donaldson Company, a leading provider of filtration solutions.

Live and lead by Donaldson’s core values - integrity, respect, and commitment - in the Inside Sales Rep II role within the Mobile Solutions Aftermarket.

This role is hybrid and based out of our Bloomington, MN office.

Role Responsibilities:

Handling incoming customer service and technical support calls, chats, and emails from customers

Driving sales by providing technical part information, recommending replacement parts, looking for up selling opportunities, providing pricing, and accepting orders

Maintaining product and customer knowledge – staying current on the cutting-edge technologies that impact your customers

Resolving customer complaints, answering customer requests, and taking corrective action as needed regarding orders, product availability, pricing, and shipments

Building and maintaining strong relationships with customers for your assigned territory

Supporting the Field Sales team with projects and sales opportunities

Minimum Qualifications:

Bachelor’s degree (or equivalent experience in a related field)

Minimum of 2 years of professional level customer service

Strong verbal and written communication skills

Ability to type 45 words per minute

Preferred Qualifications:

Technical problem-solving experience

Experience working with Oracle, CRM, Chat and Microsoft applications

At Donaldson, we are working with businesses from all over the globe. Our work improves lives, enhances equipment performance, and protects our environment.

Hourly Pay Range: $24.09 - $30.09, depending on relevant experience, qualifications and skills.

This position is overtime eligible as per state and federal regulations.

This position is eligible for sales incentive based on sales targets under company policy.

Employee benefits are part of the competitive total rewards package that Donaldson Company, Inc. provides to you. Our comprehensive benefits program includes health benefits, retirement plan (401k), paid time away, paid leaves (including paid parental leave) and more.

Key words: Inside Sales, Customer Service, mobile solutions

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

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