Information System Engineer

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full Time

About Us – Information Technology (IT)

Flexible scheduling

On the job training

Gain exposure to new and advanced technology in the healthcare setting

What You’ll Do

The Information System Engineer designs, implements, maintains, and optimizes secure, scalable, and high-performance organizational information systems. This role covers enterprise apps, data platforms, networked systems, security frameworks, and cloud services. The engineer independently evaluates, architects, documents, and supports complex system environments across the technology stack, while leading and collaborating with Engineers, Administrators, and technical teams.

Responsibilities

System Engineering and Operations

Deliver and support end-to-end system solutions aligned with strategic business goals.

Troubleshoot, optimize, and secure applications, data platforms, and on-premises/cloud systems.

Lead upgrades, patching cycles, and integration of enterprise solutions.

Implement best practices for system performance, security, and availability.

Evaluate and deploy emerging technologies to improve operations or solve business problems.

System Monitoring, Logging, and Performance Analysis.

Process and Standards Improvement

Document architecture diagrams, system configurations, and operating procedures.

Support internal audits, security assessments, and security remediation tasks.

Recommend and implement automation and efficiency improvements.

Research industry trends and evaluate impact on internal IT strategy.

Team and Project Leadership

Provide mentorship to system administrators and engineers.

Lead or participate in enterprise-level projects across business units.

Ensure transparent communication with stakeholders and leadership.

Develop detailed support documentation and standard runbooks.

Develop knowledge base articles and training for Tier 1 staff.

Security and Compliance

Implement and maintain security configurations for supported environments in alignment with NIST, HIPAA, and internal security policies.

Conduct regular system audits and vulnerability scans on supported environments.

On-Call and Escalation Support

Provide escalation support and resolve complex incidents.

Participate in 24/7 on-call rotation for infrastructure support.

Perform root cause analysis and implement permanent fixes for recurring issues.

Requirements

Associate degree in IT or related field (or 6 years of relevant experience in lieu of degree).

6 years of relevant work experience in enterprise IT systems or application engineering

Proficiency in system architecture, design, and implementation

Familiarity with scripting and automation tools is a plus.

Working knowledge of storage, virtualization, and backup systems

Demonstrated experience delivering secure and scalable information systems

Successful project leadership and technical mentoring

Advanced knowledge of Windows Server, Active Directory, Group Policy, and enterprise application delivery.

Preferred Requirements

Microsoft certifications (e.g. MCSA)

CompTIA Security+, CISSP, or equivalent

ITIL Foundation certification

VMware or Citrix certifications

Cloud vendor certifications

Freeman Perks and Programs

For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts to Health Insurance or Cash Bonus with Participation

Milestone payments with longevity of employment

Paid Time Off (PTO) or Flex time off (FTO)

Extended Sick pay

Learning Center designated only for Freeman Family members

Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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