This position requires 4-6 weeks of in-person training, so applicants must reside locally.
The role involves providing excellent service to workers' compensation customers and providers, including answering calls, scheduling appointments, obtaining treatment authorizations, and managing medical records.
The specialist acts as a liaison between providers and customers, ensuring smooth communication and care coordination.
Requirements include a high school diploma; preferred experience in patient care, physician offices, workers' compensation, or customer service.
Skills needed are multitasking, handling high patient volumes, effective communication, and proficiency with office equipment and programs.
No licensure required.