Online Order Customer Service Representative - Work from Home

We are currently seeking a reliable and motivated Office Assistant to join our team. This individual will play a key role in supporting daily operations, maintaining excellent communication with clients and vendors, and ensuring that all orders are processed accurately and efficiently.

Responsibilities will include, but are not limited to:

Interacting daily with clients and suppliers via phone or in person

Processing client orders received through email, phone, or online platforms

Creating purchase orders and communicating with vendors

Preparing and sending quotes/estimates and following up with clients

Ensuring timely processing and completion of all orders

Addressing and resolving any issues that arise with orders

Answering incoming phone calls

Composing and responding to emails throughout the day

Job Requirements:

Excellent communication and organizational skills

Strong attention to detail

Friendly, professional demeanor with a commitment to providing outstanding customer service

Self-starter who works well under pressure and meets deadlines

Comfortable working in a close-knit, family business environment

Quick learner with the ability to prioritize tasks and manage multiple responsibilities

Minimum 2 years of experience in an office setting

Familiarity with Photoshop and QuickBooks is a plus, but not required