Desktop Support Technician

Job Description

Job Title: Desktop Support Technician

Location: Albany, NY (Onsite)

Duration: 30 Months

Rate: $30/hr

Application Deadline: May 29

Position Overview:

We are looking for an experienced Desktop Support Technician to join our team for a long-term onsite engagement in Albany, NY. The right candidate will have a strong background in Level 2 support, Windows troubleshooting, and enterprise IT tools. This role requires hands-on experience and the ability to work directly with end users in a professional environment.

Minimum Requirements (3+ Years of Experience in Each):

Providing Level 2 help desk and end-user technical support

Troubleshooting hardware and software issues, particularly Windows 11 or similar OS

Installing and supporting Microsoft Office 365 and Outlook

Proficiency with Lansweeper, Remote Desktop, and Active Directory (all three required)

Working within ITSM service desk systems

Installing and configuring Windows-based systems, peripherals, network printers, and thin clients

Imaging computers and handling equipment weighing up to 50 lbs

Supporting RSA Console and Workspace1

Assisting users via phone, email, and in-person support

Managing virtual desktops using VMware vSphere

How to Apply:

Please submit your most recent resume by May 29. Only applicants who meet all the listed qualifications will be contacted.

Powered by JazzHR

hJYFLjjokI