Universal Banker II - St. John

Job SummarynProvide prompt, efficient and friendly service to ensure an excellent customer experience to all customers and employees.

Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services.

Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures.

These individuals will need to be outgoing, sales oriented, flexible, adaptable and results driven.

They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.nnDuties and ResponsibilitiesnnPerforms all UB I duties at a proficient level including, but not limited to the following items:nnProcesses all teller line transactions at a proficient level; including but not limited to accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing official checks and potentially including providing overrides and approvalsnCounts and balances the cash drawer daily, taking proactive steps to identify and resolve discrepancies when the balance is offnFollows BSA/AML/OFAC policies and/or procedures to report any suspicious activitynAlways maintain integrity, including keeping all Bank business and information confidentialnnnOpens new accounts for customers accurately and efficientlynHandles more complex customer inquiries and requestsnDemonstrates strong sales skills.

Routinely seeks to refer additional products when appropriate and documents referrals in Salesforce (includes referrals to other lines of business)nMoves seamlessly through the banking center acting in a variety of roles as necessarynAdapts easily to meet all needsnParticipates in Bank and Team activitiesnMay seek additional responsibilities such as internal committee involvement or corporate initiativesnMay serve as backup to manager in their absencenMay possess ability to effectively mentor othersnnnQualificationsnnHigh school diploma or its equivalentnOne year of retail banking experience required nSix months of new account experience requirednExperience with Microsoft Office Suite requirednMust have smartphone (iOS or Android) that is able to support security features required by the Bank's IT security guidelinesnnnnABOUT USnFor over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members.

Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.nHeadquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services.

With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.nAt Peoples Bank, we are driven by a passion for fostering success within our customer base and communities.

Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success.

Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.nnFor more information on benefits visit the Careers page of our company website at is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.nEqual Housing Lender/ Member FDICnn

Full Time