Universal Banker I

This is a great opportunity for a Floater (Archer, Garfield Ridge, 55th, and Pulaski) Universal Banker I!rn10% float stipend includedrnJob SummaryrnProvide prompt, efficient, and friendly service to ensure an Excellent Customer Experience for all customers and employees.

Acknowledges customers' needs with suggestions and referrals of appropriate Bank products and services.

Perform all tasks accurately and efficiently while remaining in compliance with the established Bank policies and procedures.

These individuals will need to be outgoing, service - oriented, flexible, adaptable and love helping people.

They must demonstrate the ability to work independently and with a team, make sound decisions and use critical thinking skills.rnrnDuties and ResponsibilitiesrnrnProcesses all customer transactions at a proficient level - including providing overrides and approvals.rnOwn and work towards resolution of customer issues in a timely, efficient manner.rnRegularly engage customers to understand needs and make appropriate product and service recommendations.rnEasily assists customers with routine questions and account maintenance requests.rnOpen and close banking center (including all end of day processing).rnAssist in daily operational activities of the banking center including, but not limited to vault transactions, vault balancing, and end of day banking center balancing.

rnComply with and complete training for all required Regulations.rnCompletes required reports accurately and timely.rnBegin to learn new account basics and more complex customer inquiries and transactions.rnMaintain knowledge of all products and services offered, taking responsibility to remain updated.rnTake ownership of own development, requesting assistance when necessary.rnRepresent Peoples Bank professionally at all times.rnrnrnQualificationsrnTo perform this job successfully, an individual must be able to perform each duty and responsibility at a satisfactory level or above as well as exercise accuracy, alertness, good judgment, courtesy, tact, and patience.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the duties and responsibilities.

rnrnThis individual must possess a high attention to detail along with self-motivation.

Must be adaptable to change and willing to fully adopt new systems, processes and procedures.rnEDUCATION and/or EXPERIENCErnrnHigh school diploma or its equivalent.rnSpanish speaking preferred.rn1 year of customer service and/or sales experience preferred.rnrnABOUT USrnFor over a century, Peoples Bank has served as a cornerstone of customer commitment, helping our communities thrive and continuously supporting our community members.

Proudly bearing the Finward name as a Finward Company, our logo symbolizes our unwavering dedication to financial excellence, advanced technology, and elevating the customer journey.rnHeadquartered in Munster, Indiana, Peoples Bank offers an extensive array of consumer, business, and wealth management solutions, alongside cutting-edge digital banking services.

With 26 conveniently located Peoples Banking Centers spread across Northwest Indiana and Chicagoland, we uphold a tradition of delivering top-notch performance to our valued residents.rnAt Peoples Bank, we are driven by a passion for fostering success within our customer base and communities.

Anchored in our core values of Stability, Integrity, Community, and Excellence, we are committed to building strong partnerships with our customers and communities to help them achieve financial success.

Through innovative engagement and technology, we ensure an exceptional customer experience at every turn.rnFor more information on benefits visit the Careers page of our company website at is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.rnEqual Housing Lender/ Member FDIC

Full Time