B2C Sales Manager - Macon, GA

Job Description

Find your Limitless with Reliable

By joining Reliable as a B2C Sales Manager, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliable, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding our Team Members for their success in many ways. If you’re ready to find your limitless – join us!

Summary

Reliable is seeking an entrepreneurial, experienced B2C Sales Manager to join the team. The B2C Sales Manager would be responsible for managing a dynamic, performance-driven team that believes in providing 5-star service to clients while exceeding company sales goals and targets. This manager would serve as a leader, motivator, recruiter, and sales driver, in addition, they would inspire their team to provide customers with superior service, which results in higher lead conversion and client fulfillment. This role requires full engagement, with 100% of time spent either in the office or in the field, actively supporting, coaching, and driving sales performance.

Essential Functions

Lead, manage and hold accountable team of high performing outside B2C Comfort Specialists and work closely with sales lead generators.

Set clear direction, expectations, and measurements, including execution of sales activity and metrics, reporting and business processes requirements.

Build upon the already impressive contributions from prior year.

Supervise and support staff and provide constructive feedback and corrective coaching; create measurable performance improvement action/development plans as needed.

Facilitate weekly sales training and ad-hoc trainings on effective sales strategies including: product knowledge, presentation, follow-up, closing strategies and process adherence

Develop lead generation through various channels, including self-generated leads, technician generated leads, and various community events, home shows and partnerships.

Regularly monitor sales trends, market dynamics, product performance results and customer preferences to determine focus of sales efforts; assess key competitors’ programs.

Develop and maintain relationships within all areas of the business.

Qualifications

Possess a Business degree or equivalent work experience

Achieved 3-5 years of successful B2C sales leadership against formalized corporate objectives.

Demonstrated ability to extract the full potential of sales professionals through development and leadership.

Ability to retain and attract top talent.

Willingness to travel between our offices in the Atlanta metro and Macon, GA. (Company vehicle and gas card will be provided).

Strong competitive awareness with the ability to coach accordingly.

Introduce new initiatives to maintain further growth.

Create alignment between corporate goals and individual objectives.

Heightened sense of self-awareness and emotional intelligence

Demonstrate a strong verbal and written communication skill set.

Ability to read, write and speak in English.

Valid Driver’s License

Physical Activities & Requirements

Physical Strength: Walking, sitting, bending, kneeling, crawling, stooping, climbing ladders and stairs, and lifting and carrying up to 10 lbs. occasionally.

Environment: Work in office setting and customers’ homes including tight areas such as crawl spaces and attics. Work in varying temperatures from climate-controlled buildings to non-climate-controlled areas occasionally with extreme temperatures

Talking: Maximum interaction with team members and customers. Must provide friendly service.

Visual Abilities: Must be able to read computer screens and spreadsheets.

Hearing: Must be able to effectively communicate orally with customers and team members

At Reliable Heating & Air, we believe our people are our greatest asset. We foster a supportive and inclusive work environment where your growth is prioritized. With competitive pay, ongoing training, and opportunities for career advancement, we’re committed to helping you FIND YOUR LIMITLESS. Join a team that values innovation and integrity while making a difference in the homes and businesses we serve. If you’re looking for more than just a job, but a rewarding career where your skills are valued and your development is encouraged, Reliable Heating & Air is your destination of choice.

Full-time