Data Coordinator & Administrative Specialist

Job Description

Gardner-Webb university is seeking a Data Coordinator and Administrative Specialist for Digital Learning Enrollment to provide comprehensive customer service in a high-volume and challenging, fast-paced environment by performing a variety of responsibilities.

ESSENTIAL DUTY AND RESPONSIBILITY IS TO PROVIDE ADMINISTRATIVE AND DATA SUPPORT TO THE AVP FOR DIGITAL LEARNING ENROLLMENT AND ALL DIGITAL LEARNING STAFF IN PERFOMRING THE FOLLOWING RESPONSIBILITIES:

Input all Digital Learning applications into AppXtender and add all application materials as needed

Run background checks for various programs

Manage general email inboxes for the department

Route readmission applications to appropriate departments for approval

Maintain detailed record of communication with students and coworkers in Slate

Perform office support duties which may include scanning documents, distribution and processing of mail, and filing

Greet prospective students and guests at the front desk, and disseminate information as needed

Maintain document scanning in Banner, AppXtender, and Slate

Oversee filing and storage areas

Stay informed of materials required to complete application process and assist students and departments as needed

Maintain accurate data records in Banner and Slate

Provide data support to Enrollment Development Officers, Success Coaches, and others in the department

Work in conjunction with the Graduate Assistant(s) to ensure that all support staff duties are completed

Assist students with the application process by reviewing and recording appropriate student information

Foster open avenues of communication between the Digital Learning Office and all other on-campus departments

Assist the Digital Learning Enrollment staff with any other responsibilities as needed

Education and/or knowledge, skills, abilities:

Minimum requirement: Associate’s Degree from a regionally accredited college or university; two or three years related experience and/or training; or an equivalent combination of education and experience.

Knowledge of Microsoft Office Suite

Excellent organizational and problem-solving skills

Excellent interpersonal communication skills (face-to-face, phone, and email)

Proficiency in data gathering, summarizing, and reporting

Ability to work independently as well as collaboratively

Ability to maintain accurate and well-organized records

Ability to maintain confidentiality

Ability to acquire new knowledge and develop new skills

Ability to utilize critical thinking and problem-solving skills

Review of applications will begin immediately and continue until the position is filled. Candidates should complete the application and include a letter of interest, résumé, and names and contact information for at least three professional references with their submission.

Gardner-Webb University (gardner-webb.edu) is a coeducational, residential, private, historically Baptist, Christian institution, located in Boiling Springs, North Carolina with easy access to Charlotte, Asheville, and Greenville-Spartanburg. The University offers 80+ undergraduate and graduate degree programs to approximately 3,000 students. GWU is a Carnegie-classified Doctoral/Professional University. In 2023, Gardner-Webb was home to students from 93 counties in North Carolina, 44 US states, and 43 foreign countries. GWU is a NCAA Division I institution with 22 athletic teams and 460 student-athletes.

Full-time