Hotel Front Desk Receptionist

Job Description

$13.50 - $15 hourlyResponsibilities:

General bookkeeping: ensure all hotel guest account information is accurate and up-to-date

Work with the housekeeping staff to ensure rooms are ready for new guests

Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs

Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information

Mitigate customer complaints as neededQualifications:

Must have graduated high school, received a GED or equivalent

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Comfortable taking telephone calls and mitigating stressful situations

Has previous experience or working knowledge of Microsoft Office and reservation management systems

Displays impeccable interpersonal, time management, organizational skills, and customer service skillsAbout Company

Our Compensation Philosophy

We understand that living is not getting any cheaper. So, in addition to paying our team well, we proactively seek out various forms of "compensation" to offer our employees.

We also operate with the principle that a team who feels valued, receives recognition for a job well done, gives back to their community, and is working in a positive culture is every bit as important as a good wage.

So, we strive daily to create and nurture a positive and healthy work culture.

Full-time