Master Esthetician

Job Description

Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation.

Kalispel Hospitality

It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs:

CORE PURPOSE

We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting.

CORE VALUES

We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first.

Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible.

We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities.

Summary of Functions

The spa’s Esthetician responsibility is to deliver excellence in quality Spa services to guests/visitors in a timely, courteous and efficient manner. Escort clients to and from treatment rooms, attending to any immediate needs throughout their Spa visit. Assist in providing information to any inquiries and help coordinate all guest requests for services. Actively promote Spa Retail products and sales.

Essential Duties and Responsibilities

Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.

Start and end facial treatments on time.

Inquire about any contraindications after beginning service

Set up work station with necessary supplies. Maintain cleanliness throughout shift.

Maintain supplies and products; secure after each shift.

Accommodate all guest requests expediently and courteously. Follow up to ensure completion of request.

Handle guest complaints and ensuring guest satisfaction.

Maintain cleanliness of Spa

Dispose of any dirty linens to the proper area

Perform any task deemed necessary by management

Complete requisitions for additional supplies/materials and submit to Spa Management.

Attend all required meetings and training sessions

Responsible for maintaining a good attendance record.

May be required to be a panelist for the Internal Review Hearings.

This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.

Education

High school diploma or general education degree (GED).

Experience

Minimum 5 years experience in a luxury spa/resort setting.

One to three years experience in a similar position in the Spa/Salon industry.

Preference to candidates with existing clientele

Skills

Ability to give a timely Spa Service providing a true relaxation and beneficial experience to each guest.

Knowledge of all facial requirements by law.

Ability to give a timely facial service providing a true relaxation and beneficial experience to each guest.

Knowledge of all facial procedures and treatment protocols.

Ability to focus attention on guests needs, remaining calm and courteous.

Ability to remain quiet during treatment

Ability to promote positive relations with all individuals who approach the spa.

Ability to sell products through educating the guests regarding their skin care regime.

Ability to maintain confidentiality of all guests information

Ability to perform job functions with minimal supervision.

Ability to perform a minimum of six treatments per shift.

Ability to work cohesively with other departments and co-workers as part of a team.

Ability to access data in computer.

Excellent guest service delivery.

Knowledge of skincare, waxing and Make Up treatments and products.

Ability to pleasantly communicate with proper grammar.

Ability to provide legible communication

Basic knowledge of computers

Other Requirements

Ability to obtain and maintain a Tribal Work Permit.

Certified in Basic First Aid and CPR

State cosmetology license is required

Esthetics certification is preferred

Mandatory Alcohol Server Training (MAST) certification.

Available and willing to work nights, weekends and holidays as required.

Hepatitis B shots.

Physical Demands

Requires the ability to lift and/or move objects weighing up to 15 pounds.

Most work tasks are performed indoors. Temperature is moderate and controlled by environmental systems.

Must be able to stand up to 6 hours per day. Length of time of these tasks may vary.

Requires standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

Speaking and listening occur continuously in the process of communicating with guests and co-workers.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee is occasionally exposed moving mechanical parts, fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.

Full-time