System Administrator

Job Description

Position Summary

Responsible for the implementation, maintenance, and monitoring of servers and storage. Maintain Active Directory and Exchange. Implement and monitor the backup program. Implement and troubleshoot certain applications, and act as a backup to the

Network Engineer and Database Administrator.

Essential Duties and Responsibilities

Build and provision physical and virtual servers and storage in several locations.

Monitor server and storage health. Perform preventative and recovery measures when appropriate.

Update and patch servers, storage, and workstations for Windows in accordance with best practices, performance, and security.

Administer storage solutions, including permissions and sizing. Install and configure additional storage as needed.

Maintain Active Directory, including creating, modifying, deleting accounts, and maintaining file share permissions.

Maintain the Exchange environment including the archival, spam and malware tools associated with email.

Monitor the periodic backup jobs according to the backup schedule, whether hourly, daily, weekly, or monthly.

Implement the necessary and appropriate infrastructure for each software system. May include setting up the environment as well as installing the application components.

Troubleshoot problems with applications that may be related to the infrastructure environment, and provide related patches and updates to resolve issues.

Resolve Help Desk issues related to the infrastructure that are beyond their expertise or permissions.

Perform basic Database and Network administration activities in a backup capacity, including managing URL filtering.

Work closely with each of the other groups in IT to provide the best possible network, uptime, and service to the Company’s business units.

Other Duties and Responsibilities

Weekly on-call rotation and responsibilities during off-hours to monitor and respond to alerts, outages, and certain helpdesk incidents.

Perform other duties as assigned.

Qualifications

Required Education, Experience, Licensure

Bachelor’s Degree in Computer Science or a related field of study; or

Two (2) to three (3) years of system administration experience.

Preferred Education, Experience, Licensure

Two (2) years of experience with Cisco UCS servers, NetApp and VMWare.

Required Core Competencies – Knowledge, Skills, and Abilities

Ability to communicate clearly with all levels, from staff to executive, in verbal and written form with both non-technical users and with technical IT functions and vendor teams.

Ability to manage incident tickets with vendors to acceptable resolution.

Complex understanding of computer equipment and peripherals.

Judgment: Demonstrate consistent, logical and rational approach to issues.

Strategic Skills: Identify opportunities and threats based upon a thorough analysis of current and future trends.

Intelligence: Demonstrate the ability to acquire understanding and absorb new information rapidly.

Analytical Skills: Identify significant problems and opportunities, analyze problems in depth, and relate and compare data from different sources.

Team Player: Take personal accountability and lead peers toward support of what is best for the Company.

Discipline: Behavior in accordance with rules of conduct and a good work ethic is applied daily in routine task management.

Integrity: Does what is right and is trustworthy.

Change Management: Actively create and endorse positive change.

Adaptability: Adjust to quickly changing priorities.

Supervisory Responsibilities

Functions as an individual contributor with no supervisory responsibilities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Job is performed in an office setting with exposure to computer screens and requires regular use of a computer, keyboard, mouse, and communication systems.

Familiarity with data center environment.

Physical Demands

Occasional field location visits may present more strenuous exertion than office work, like walking around a field location and interacting with the user community located there.

Travel Requirements

Minimal travel may be required to other locations where servers and storage are kept.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to

describe the general nature of the job.

Summary of Available Benefits*:

Health Care eligibility including Medical & Prescription, Dental and Vision coverages

Health Savings Account (HSA), Dependent Care FSA and Dependent Care FSA match

Employer Paid Insurance: Basic Life and AD&D (employee, spouse, child), Short-Term and Long-

Term Disability Coverage

Voluntary Insurance: Life and AD&D, Accident, Long Term Care, Critical Illness, Hospital Indemnity, Pet Insurance, Legal Services

Employee Assistance Program (EAP)

401(k) with employer matching

Student Loan Repayment Reimbursement

Vacation, Personal Choice Days (PCD), Sick Time

Paid Parental Leave

Company paid Holidays

Wellness Reimbursement

Subsidized Parking and Public Transportation

Financial Well-being Program

Professional Membership Reimbursement

Employee Discount Programs

*Benefits eligibility is dependent on the employee’s job classification. Effective date is the first of the month after the event date or the first of the month if the event date is the first of the month.

Full-time