CNC Field Service Technician

Job Description

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufactures maintain a competitive advantage in the world economy by improving productivity.

HFO Midwest is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. With over 20 years of experience supporting the metalworking community of Ohio, Kentucky and West Virginia, HFO/Midwest is the exclusive distributor for Haas CNC machine tools and rotary products. We're proud to represent America's largest machine tool builder, offering a complete range of; 5-axis universal machining centers, vertical machining centers, horizontal machining centers, multitasking turning centers, CNC lathes, CNC mills, rotary tables and 5C collet indexers. All Haas machine tools and rotary products are built to deliver high accuracy, repeatability and durability.

Summary of Responsibility:

Haas Factory Outlet-Midwest, a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services, is seeking an ambitious and conscientious CNC Field Service Technician. The CNC Field Service Technician will have an extensive understanding of electrical, pneumatic, and hydraulic schematics to effectively detect and resolve issues with electrical and mechanical components.

What You Will Contribute:

Traveling to customer sites to install, troubleshoot, repair and maintain all machine tool equipment and controls for customer organizations

Use machine tool manuals, technical documents, internal and vendor resources to research machine issues

Ensuring accurate documentation is completed and submitted to office and customer in regards to status of machine issues, repairs, and installation

Promoting and performing preventative maintenance on customer machine tool equipment and conducting after-sales technical support and training

Possessing and maintaining an in-depth knowledge of machine tool industry and product lines represented by the company

Other Functions:

Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications & Competencies:

Experience in mechanical/ electrical repair of CNC machine tools; Haas CNC Repair background a plus

Intermediate to advanced proficiency in Microsoft Office Suite

Ability to read and interpret drawings and schematics beneficial

Excellent technical, communication, and presentation skills

Ability to meet the physical requirements of the job

Flexible hours and frequent travel, including driving throughout a regional territory

Must be able to perform bending, twisting, stooping, reaching and lifting of moderate to heavyweight material up to 100 lbs. with assistance from equipment or other employees

What's in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

Competitive starting salary

Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance

3+ Weeks' Vacation to Start

10 Company Paid Holidays

401(k) retirement plan with company contribution

Tuition reimbursement

Employee appreciation events and perks

Employee Assistance Program

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be highly mobile, able to access all areas of the premises.

Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.

Ability to sit for prolonged period of times.

Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.

Ability to frequently use hands and arms.

Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

You should be proficient in:

Mechanical Troubleshooting Skills

Hydraulics Experience

CNC Machine Repair

Electrical Troubleshooting

Machine Safety Inspections

Excellent Communication Skills