Account Manager

Job Description

With an 85 year history, our client has grown into The #1 company in the commercial landscaping industry! This $1.5B company is affiliated with some of the most recognizable projects throughout North America. They are looking for a talented Account Manager to upsell, cross sell and renew existing customers. You will be the face of company, on the front lines, communicating and growing relationships within your territory of accounts.

Account Manager

The Account Manager is the primary contact for clients. The Account Manager builds long- term relationships that foster client satisfaction, retention, and ancillary sales. This role is responsible for overseeing field operations. You will be working either at the local office or out in the field visiting existing clients.

Compensation & Benefits:

$65,000 - $75,000 Salary (DOE / Region)

Full Healthcare Benefits (Medical, Dental, Vision)

Car Package+ Gas Card

Paid Time Off (PTO)

Life Insurance - Short Term Disability

Healthcare Savings Account (HSA) - Dependent Care Flexible Spending Account (DCFSA)

Employee Assistance Program (EAP)

Education Reimbursement

401(k)

Youd be responsible for:

Develops and maintains long-term relationships with clients.

Performs site walk throughs with clients to ensure quality and service expectations are met.

Leads and facilitates the resolution of client issues or concerns when needed to ensure renewal.

Proactively presents site enhancement ideas to clients.

Generates referrals from existing clients and forwards referrals to the new client acquisition team.

Develops accurate estimates for new and existing clients, while maintaining acceptable gross margins that support the branchs financial goals.

Assists in the overall leadership of the branch.

Maintains satisfactory accounts receivable levels.

Coordinates with Branch Administrator to ensure branch databases contain up-to-date client information.

You might be a good fit if you have:

Associate degree in a business-related field or equivalent experience.

Minimum of 3+ years of prior customer service, management, and leadership experience with an organization in the commercial landscaping industry or local marketplace.

Effective written and verbal communication skills.

Ability to coach, develop and foster a teamwork environment.

Work Environment:

This role will either be in-office or out in the field visiting existing customers

This role includes routinely traveling in a car.

Full-time