Front Desk Representative

Job Description

We are seeking a professional and reliable individual to fill the Front Desk Receptionist position. This role is ideal for someone with excellent communication skills and a strong customer service orientation. The Front Desk Receptionist will be the first point of contact for visitors, clients, and staff, providing a welcoming environment and ensuring smooth daily operations.

Key Responsibilities:

Greet and welcome visitors in a professional and courteous manner.

Answer phone calls, route them to the appropriate team members, or take messages as needed.

Maintain the front desk area, keeping it clean, organized, and welcoming.

Schedule appointments and coordinate with team members.

Assist with administrative tasks, including data entry, filing, and document organization.

Provide general information about the company and services to clients and visitors.

Handle basic inquiries, address concerns, and ensure a positive experience for all guests.

Maintain confidentiality and professionalism at all times.

Qualifications:

Previous experience in a receptionist, customer service, or administrative role preferred.

Strong verbal and written communication skills.

Professional demeanor and appearance.

Excellent organizational skills and attention to detail.

Ability to manage multiple tasks in a fast-paced environment.

Proficient with office equipment (phone systems, computers, etc.) and Microsoft Office Suite (Word, Excel, Outlook).

Ability to maintain a positive and courteous attitude when interacting with clients and staff.

Desired Traits:

Self-motivated with a strong work ethic.

Have worked with Zenoti software.

Ability to remain calm under pressure.

Flexibility with scheduling as needed.

Dependable and punctual.

Why Join Us?

Collaborative and supportive work environment.

Opportunity to contribute to a professional and growing team.

Spa services at no cost.

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Full-time