Data Entry Eligibility Program Specialist

Job Description

Description:

Company Overview: If you are looking to join a social services organization where you can impact the lives of children, then this position may be the right fit for you. Programs for Parents is a non-profit organization that works to ensure children get the best possible start in life. We do this by supporting children, families, and childcare providers in Essex County through advocacy and action, providing education and referrals, sharing best practices, and helping families access available financial resources. Requirements:

The Programs Department provides financial assistance to eligible parents, guardians, and foster parents to assist with the costs of childcare. As a Data Entry Eligibility Program Specialist, you will be responsible for entering data that will create child care agreements and/or create logs to track payments, documents, or file history in accordance with standard procedures outlined in the Subsidy Operations Manual. Specific duties may include:

Entering data into internal and external databases with a high degree of speed and accuracy.

Creating child care agreements; writing and sending pre and final agreements.

Retrieving data from internal and external databases.

Filing.

Attending training and professional development as needed.

Providing quality customer service to clients and providers.

Coordinating, preparing, and distributing appropriate communications to parents and providers.

Maintaining, securing, and safeguarding confidential information.

Providing other related duties as requested, assigned, or directed.

Knowledge and Skills:

Ability to enter data with a high degree of speed and accuracy

Strong attention to detail

Strong organizational skills

Ability to multitask in a fast-paced environment

Ability to meet productivity standards within established timelines

Knowledge of Microsoft Office

Education and Experience:

High school diploma required; associates degree (preferred)

Experience in human services or child development industry (preferred)

Physical Requirements:

Ability to lift up to 15 pounds at a time

Full-time