Assistant Deli Manager

Job Title: FT Deli Bakery Assistant Manager

Job Code: 288

Department: Deli Bakery

Reports To: Deli Bakery Manager

Primary Purpose:

Assist in the supervision and operations of the Deli/Bakery Department to achieve financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties and Responsibilities:

Manage the Deli Bakery Department in the absence of the Deli Manger, including supervising the performance of all duties and responsibilities of Deli Bakery Associates

Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation

Provide leadership and motivation within the store to promote a culture reflective of our

Guiding Principles, Core Values, Vision and Strategy

Support the achievement of budgeted financial and operating results

Control store's expenses through proper ordering, care for supplies and equipment

Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines

Monitor shrink and ensure that inventory is accounted for; provides coaching for associates to recognize and prevent losses

Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers

Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations

Perform duties that ensure department appearance, quality, variety, workplace safety, and food safety are consistently maintained

Observe and correct all unsafe conditions that could cause associate or customer accidents

Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems Understanding and utilize Average Cost Inventory System (ACIS)

Ensure compliance with local, state and federal regulations

Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines

Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

Ensure LMS compliance for all Deli Bakery Associates

All other duties as assigned

Qualifications:

A high school graduate or equivalent preferred

Ability to lead and manage a team

Strong understanding of store operations and merchandising techniques preferred

Effective communication, customer service, and selling skills

Strong interpersonal and organizational skills

Ability and willingness to learn multiple tasks and technical requirements of the job

Ability to multi task and prioritize in a fast paced environment

Strong problem solving skills

Must meet minimum age requirements

Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

Ability to use computers and other communication systems required to perform job functions

Ability to use hand held computers for orders, mark downs, scan outs, and inventory

Stand 100% of the time, frequently walking short distances

Ability to push or pull up to 2000 pounds using a pallet jack or float

Perform repetitive hand and arm motions

Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

Stand 100% of the time with frequently walking short distances

Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

Meet established volume activity standards for the position

Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Have sufficient visual ability to check invoices, dates, and other written documents