Credit and Collections Specialist

Job Description

Description:

We are seeking a motivated and detail-oriented Credit and Collections Specialist to join our team. In this role, you will be responsible for analyzing customer creditworthiness, managing accounts receivable, and ensuring timely collections to support healthy cash flow and minimize financial risk.

Key Responsibilities not limited to:

Credit

Analyzing and assessing the creditworthiness of accounts.

Releasing and implementing credit holds according to policy and good judgment.

Negotiating solutions that reduce credit risk while maintaining sales.

Responding to credit inquiries from external and internal clients.

Collections

Supporting the collection efforts/calls for accounts receivable portfolios.

Documenting daily collections activity.

Researching and facilitating resolution of account disputes and billing inquiries.

Performing account and payment reconciliation.

Process cash receipts and credit card payments.

Accounting

Internal reporting on Accounts Receivable.

Monitoring AR inbox for unresolved issues needing escalation.

Assisting with automating tasks.

Assisting with other AR tasks, e.g., handling sales tax exemption certificates, refunds, proof of insurance requests, adjustmentsRequirements:

Qualifications:

Bachelor’s degree in accounting, Finance, Business Administration, or related field a plus.

2+ years of experience in credit analysis, collections, or accounts receivable.

Strong knowledge of credit and collections best practices and applicable regulations.

Excellent communication and negotiation skills.

High level of accuracy and attention to detail.

Proficiency in Microsoft Office; advanced in Excel.

Experience with ERP or accounting systems is a plus.

At VMC Group we believe in supporting our employees both professionally and personally. When you join our team, you gain more than just a job — you gain access to a range of benefits designed to promote your well-being, growth, and financial security.

Health, dental and vision insurance

401K with company match

Life Insurance

Generous annual time off policy

12 Company-Paid holidays

A Solid Wellness Program to support your personal health goals

Professional development opportunities

Full-time