ServiceNow Platform Owner

Description

The ServiceNow Platform Leader is responsible for the overall strategy, delivery, and optimization of the ServiceNow platform across the enterprise. This role ensures ServiceNow is leveraged to drive digital transformation, enhance operational efficiency, and improve employee and customer experiences. This leader serves as the central point of ownership and accountability for the platform, aligning business needs with scalable solutions, managing governance, and building a high-performing platform team.

Top Skills

Strategy and Governance, Platform Delivery and Optimization, Business Engagement and Integration, Team Leadership and Vendor Management

Skills

Servicenow, Consutling, Strategic Planning, Platform Owner

Additional Skills & Qualifications

5+ years of proven experience as a ServiceNow platform owner in a complex organization, healthcare experience preferred

Proven track record of successfully delivering enterprise-scale ServiceNow capabilities, especially in regulated environments such as financial services

Deep knowledge of ServiceNow products and modules including ITSM, ITOM, ITAM, CSDM, CMDB, HRSD, Security Operations, APM/SPM, and Integration Hub

Strong understanding of Agile delivery, product management practices, and platform governance

Excellent stakeholder engagement and communication skills, with the ability to influence leadership and align diverse interests

Experience managing distributed teams and external vendor/partner engagements

Familiarity with ITIL practices, enterprise architecture frameworks, and compliance standards

Certified ServiceNow System Administrator; additional certifications (e.g., Implementation Specialist, Architect) highly desirable

Demonstrated ability to balance quick wins with scalable long-term solutions

Experience Level

Expert Level

Pay and Benefits

The pay range for this position is $165000.00 - $175000.00/yr.

company offers medical, dental, vision, and retirement benefits

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on May 30, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.