Mgr, Network Engineering - Second Shift

This posting has been extended beyond the initial anticipated closing date.

JOB SUMMARY

Responsible for providing guidance and direction to the Network Engineering team on day-to-day activities regarding monitoring the network, installation sites, trouble isolation and repair of identified and reported problems. Responsible for the hiring, training, development, and performance management of staff.

WHAT OUR NETWORK ENGINEERING MANAGERS ENJOY MOST ABOUT THE ROLE

Actively and consistently supporting all efforts to simplify and enhance the customer experience.

Developing a disciplined, detailed and structured team to drive a high performance culture and environment.

Must be able to work the following shift: Monday through Friday from 3PM - 12AM

Providing engineering support and direction for new or existing technologies and current operational initiatives.

Working with staff to ensure that individual team metrics and goals are being met.

Ensuring required reports are timely, accurate and complete.

Providing technical guidance and assistance as required for problem resolution.

Overseeing the daily activities of Network Services and performing direct supervision of team members, including performance reviews, career development, and staffing.

Adhering to industry specific local, state, and federal regulations, as applicable.

Knowing, understanding and following company policy.

Establishing positive employee relations through effective communication and ongoing support.

Performing other duties as requested by manager.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

Skills/Abilities and Knowledge

Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner

Ability to analyze and interpret data

Ability to communicate orally and in writing in a clear and straightforward manner

Ability to communicate with all levels of management and company personnel

Ability to maintain confidentiality

Ability to make decisions and solve problems while working under pressure

Ability to manage multiple projects at one time

Ability to prioritize and organize effectively

Ability to supervise and motivate others

Ability to use personal computer and software applications

Ability to work independently

Ability to work with others to resolve problems, handle requests or situations

Knowledge and experience with Network and Element Management tools

Knowledge of cable, voice and data communications networks, and associated elements

Knowledge of LAN/WAN design and operations

Knowledge of TCP/IP and SNMP

Knowledge of HFC networks

Ability to maintain confidentiality

Knowledge of Microsoft Office

Demonstrated leadership qualities

Education

Bachelor's Degree in Engineering or related field or related work experience

Related Work Experience - Number Of Years

Management experience in a 24/7 operations center (3 years)

Network Operations and/or Implementation experience (6 years)

Project management experience (2 years)

Certifications

Industry and vendor specific certifications and training (Cisco, Juniper, Alcatel-Lucent, etc.)

Industry and vendor specific certifications and training (NCTI, SCTE, BCT/E)

WORKING CONDITIONS

Must be able to work the following shift: Monday through Friday from 3PM - 12AM

Office environment

Varying schedules in a 24 x 7 Network Center

Travel as required

SPECTRUM CONNECTS YOU TO MORE

* Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company

* Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

* Innovation: We move businesses forward by delivering high-speed data and fiber technology solutions that power today's evolving network demands

* Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed

* Total Rewards: See all the ways we invest in you-at work and in life

#LI-CEB ENE501

Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2025-05-28 04:00 AM (UTC) and will be extended if necessary.

The base pay for this position generally is between $98,900.00 and $175,300.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.