SUPERVISOR BEHAVIORAL HEALTH

Description

Essential Job Functions

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Articulate compelling program direction and translate direction into goals.

Model and exemplify the Leadership Pledge in a consistent and proactive manner.

Lead change in a complex healthcare environment.

Act promptly to resolve problems and initiate better ways of doing things by acting as a catalyst for change.

Implement at least one process improvement initiative for department on an annual basis.

Investigate root case analysis of recurring problems and take appropriate action.

Tie contributions to bigger goals while influencing and persuading others by building commitment among diverse groups.

Demonstrate ability to eliminate silos by modeling actions and setting example and influence others to think and act as a unified health system.

Challenge oneself to a higher level of performance by taking responsibility for professional growth and development.

Promote Excela Health through participation in one community outreach or educational event per year.

Hold self and others accountable and take responsibility for outcomes.

Establish and maintain a safe working environment and assure staff complies with safety, environmental, and infection control guidelines.

Equitably apply policies and procedures by issuing corrective action in a fair and consistent manner.

Demonstrate expectation of confidentiality by continually encouraging staff to keep private information confidential and share information on a need to know basis.

Assess customer’s needs, exceed customer expectations, and consider customers in decision making to improve customer satisfaction.

Actively and positively promote the Respect and Recognition initiatives by supporting staff participation in committee membership, activities, and projects.

Analyze issues before acting, generate creative ideas, detect patterns and connections, and break down complex problems.

Practice participatory leadership by involving staff in decision-making and problem solving.

Act on most urgent tasks, leverage available resources, review own workload, implement workable systems, and provide clear direction.

Provide constructive feedback to help others improve performance and articulate areas of deficiency.

Provide opportunities for staff to actively provide input into decision-making process.

Update stakeholders on project progress.

Facilitate open communication, diffuse sources of conflict, demonstrate respect for others, and diplomatically negotiate solutions.

Facilitate teamwork through coaching and mentoring staff.

Specialty Job Functions

Responsible for scheduling of work assignments, including Nurses, Therapists, Caseworkers, Behavioral Health Technicians

Coordinate Training and Orientation of newly hired staff

Assign preceptors

Track orientation checklist

Ensure that all necessary documentation is in place and sent to HR

Assess individual competencies to complete orientation process

Develops yearly competencies, ensure completion and tracks

Coaches employees and acts a clinical resource

Coordinate yearly learning needs assessments

Ensures that all required training is completed, schedules and tracks

Identifies areas of study or assessment

Monitors PI process to ensure that it is being completed thoroughly and regularly

Identifies areas of deficiency and coaches employees involved

Identifies areas where remedial or additional training is needed

Identifies areas for process improvement

Acts as liaison to several departments including, Emergency Department, Inpatient Unit, Outpatient Services, Physicians, Westmoreland County BH/DS

Sets agenda and conducts monthly staff meetings

Ensures that attendance is tracked

Ensures that minutes are recorded

Ensures that Daily CI meetings take place

Prepares for Program Reviews and Licensing for OMHSAS and Westmoreland County BH/DS

Participates in Hiring of New Employees

Participates in yearly performance evaluation for CRC staff members

Other duties as assigned.

Required Qualifications

Master’s Degree in counseling, Psychology or another related field.

One (1) to Three (3) years supervisory/management experience

Three (3) to Five (5) years of clinical experience in related healthcare field

Basic Math and Keyboard Proficiency.

Knowledge of Payor/Insurance Benefits

Proficient Spelling Skills

Functional Skills on PC and Related Software (Microsoft Office, including Outlook)

Knowledge of basic Office Equipment such as copier, fax machine, etc.

Proficiency in the use of Excel Spreadsheets, PowerPoint, and various software programs

Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.

Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications

Professional Licensure (LPC, LMFT, LSW, LCSW)

License, Certification & Clearances

Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.

Act 33 with renewal

Act 34 with renewal

Act 73 FBI Clearance

Supervisory Responsibilities

This position has direct supervisory responsibilities and serves as a coach and mentor for other positions in the department.

Management responsibilities include hiring, coaching, skills development, recognition and rewards, staff productivity and performance management.

Position Type/Expected Hours of Work

Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).

Travel may be expected locally between Independence Health locations.

AAP/EEO

Independence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations.

Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

Extreme Cold

Heights

Confined Spaces

Extreme Noise(>85dB)

Mechanical Hazards

Use of Vibrating Tools

Operates Vehicle (Company)

Operates Heavy Equipment

Use of Lifting/Transfer Devices

Rotates All Shifts

8 Hours Shifts

10-12 Hours Shifts

On-Call

Overtime(+8/hrs/shift; 40/hr/wk)

Travel Between Sites

Direct Patient Care

Respirator Protective Equipment

Eye Protection

Head Protection (hard hat)

Hearing Protection

Hand Protection

Feet, Toe Protection

Body Protection

Latex Exposure

Solvent Exposure

Paint (direct use) Exposure

Dust (sanding) Exposure

Ethylene Oxide Exposure

Cytotoxic (Chemo) Exposure

Blood/Body Fluid Exposure

Chemicals (direct use) Exposure

Mist Exposure

Wax Stripper (direct use)

Non-Ionizing Radiation Exposure

Ionizing Radiation Exposure

Laser Exposure

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

Essential – Absolute Necessity.

Marginal – Minimal Necessity.

Constantly – 5.5 to 8 hours or more or 200 reps/shift.

Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift.

Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift.

Rarely – Less than 0.25 hours or less than 2 reps/shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

Sitting

Walking

Climbing Stairs

Climbing Ladders

Standing

Kneeling

Squatting (Crouching)

Twisting/Turning

Keyboard/Computer Operation

Gross Grasp

Fine Finger Manipulation

Hand/Arm Coordination

Pushing/Pulling(lbs. of force)

Carry

Transfer/Push/Pull Patients

Seeing Near w/Acuity

Feeling (Sensation)

Color Vision

Hearing Clearly

Pulling/Pushing Objects Overhead

Reaching Above Shoulder Level

Reaching Forward

Lifting Floor to Knuckle

Lifting Seat Pan to Knuckle

Lifting Knuckle to Shoulder

Lifting Shoulder to Overhead

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.