Administrative Assistant

Job Description

We are looking for a detail-oriented Administrative Assistant to join our team in Newport Beach, California. This role is a Contract to permanent position, offering a unique opportunity to contribute to organizational success while advancing your career. The ideal candidate will have a strong background in administrative support and healthcare, with excellent technical skills and a proactive approach to managing tasks.

Responsibilities:

• Provide exceptional customer service by addressing inquiries through inbound and outbound calls.

• Perform accurate data entry to maintain and update records efficiently.

• Coordinate and schedule appointments, ensuring smooth communication between teams.

• Manage email correspondence professionally and respond promptly to client and internal communication.

• Utilize advanced Microsoft Excel skills to analyze and organize data effectively.

• Support daily operations by using proprietary software and adapting to organizational tools.

• Collaborate with healthcare professionals to navigate insurance-related processes.

• Prepare documents and presentations using Microsoft Word, Outlook, and PowerPoint.

• Assist in resolving customer issues at various stages of the process, ensuring satisfaction.

• Attend onsite meetings once a month to maintain alignment with organizational goals.• Minimum of 2 years of experience in administrative support or a related role.

• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

• Strong background in customer service, with excellent communication skills.

• Familiarity with healthcare systems and insurance processes is highly preferred.

• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

• Demonstrated skill in data entry and maintaining accurate records.

• Comfortable working remotely with occasional onsite visits.

• Proven ability to adapt quickly to proprietary software and new technologies.