IT Director

Job Description

Hands-On IT Manager with Microsoft Systems Administration Expertise

Uncasville, CT (hybrid 2-3x per week, non-negotiable)

Position Overview:

We are seeking a dynamic and experienced Hands-On IT Manager to lead and support our IT operations in a predominantly Microsoft-centric technical environment. This role will split responsibilities, dedicating approximately 75% of the time to team management, strategic planning, and project oversight, while spending the remaining 25% on hands-on Microsoft systems administration. The ideal candidate is both a strong leader and a highly skilled technical contributor, with expertise in Microsoft technologies, PowerShell scripting, virtualization, and storage infrastructure. Knowledge of Linux systems and environments is also a plus.

Key Responsibilities:

Team Leadership – (75%)

Manage, mentor, and provide direction to a team of IT professionals to deliver reliable and efficient IT services.

Oversee daily IT operations, ensuring effective project execution, service delivery, and issue resolution.

Collaborate with cross-functional teams to align IT initiatives with organizational goals.

Create and manage team schedules, conduct performance evaluations, and provide professional development opportunities.

Establish and enforce IT policies, procedures, and best practices to ensure compliance and operational excellence.

Serve as an escalation point for team members to resolve critical technical or operational issues.

Systems Administration – (25%)

Administer and maintain Microsoft-based systems, including Windows Server, Active Directory, O365, and other core technologies.

Oversee the configuration and maintenance of virtualization environments (e.g., VMware).

Ensure optimal performance and availability of SAN (Storage Area Network), blade server infrastructure, and hardware systems.

Develop and maintain PowerShell scripts for automation and efficiency.

Monitor and troubleshoot issues across systems, performing upgrades, patches, and updates as needed.

Support limited Linux systems and integrate them into the predominantly Microsoft-based environment.

Technical Environment:

This role supports a high-performing IT environment built on a diverse technology stack that includes:

Microsoft technologies: Windows Server, Office 365, Active Directory, Azure (desirable).

Virtualization: VMware (critical skill).

Storage technologies: SAN and blade server infrastructure.

Scripting/Automation: PowerShell expertise is essential.

Linux: Exposure to Linux, with the ability to support minor tasks and troubleshoot systems as needed.

Qualifications:

Bachelor’s degree is required.

Proven experience as an IT Manager or a similar leadership role in an enterprise IT environment.

Strong hands-on experience with Microsoft systems and infrastructure, including O365 and PowerShell scripting.

Familiarity with Linux systems and the ability to perform basic administration tasks.

Experience in virtualization technologies (VMware is required).

Knowledge of SAN and blade server infrastructure.

Excellent leadership, communication, and organizational skills.

Demonstrated ability to manage IT projects and teams in a fast-paced environment.

Full-time