Customer Service Agent

Job Description

Established retail company is looking for a customer service representative to join their team. This role would involve being the first point of contact for customers and providing world-class service. The successful candidate will have previous customer service experience, be tech-savvy and familiar with various computer systems, and have a positive, friendly attitude.

The position is paying up to $18/hour and they would to interview this week.

Hours: 8:30-5 pm Monday-Friday, Saturdays are required.

Responsibilities:

Respond to customer inquiries over the phone concerning products and product deliveries

Enter orders into internal systems and perform other data entry

Escalate customer concerns to management as needed

Enter correct information from customer interactions

Qualifications:

Previous customer service experience- can be call center, retail, service industry, etc.

Proficient in Microsoft Office

Familiar with various computer systems

Positive, friendly, and professional demeanorCompany Description

The Bachrach Group LTD. (TBG) has been building better workforces with extraordinary talent based on specific functional experience, one position at a time, for nearly 50 years. Our commitment to sourcing top-notch talent has made us national leaders in both staffing and executive search.

Full-time