IT Desktop Support Technician

Job Description

We are seeking an IT Desktop Support Technician to join our winning team! You will resolve computer-related issues for your clients while working at a top fortune 500 finincial services client.

Job Description & Responsibilities:

Provide technical assistance with computer hardware and software

Resolve issues for clients via phone, in person, or electronically

Track customer issues and resolutions in IT ticketing systems

Install PC hardware onsite including laptops, desktops, docking Stations, dual monitors, and peripherals.

Disconnect and reconnect PCS as instructed

Unbox and handle all PC equipment with care

Trash removal

PC monitor assembly and installation

Qualifications:

A+ Certification

Customer Service Experience

Corporate environment exp.

Knowledge of: Break fix hardware support, IT equipment installations and de-installations

Desktop Support experience

Ability to build rapport with clients

Strong troubleshooting and critical thinking skills

Positive and professional demeanorCompany Description

For over 30 years, we’ve helped technology professionals build strong, rewarding careers by offering exposure to Fortune 500 clients and top-tier projects. Whether you're seeking short-term flexibility or long-term growth, we’re committed to keeping our team members employed, advancing, and achieving success.