Computer System Analyst Level III

Qualifications:

This position requires a bachelor’s degree along with at least one (1) year of relevant work experience in IT customer support or an Associate degree or H.S. diploma with at least three (3) years of relevant work experience. Requires technical computer and customer service skills.

The personnel who hold one or more of the following certifications (or current equivalent):

Foundation Certificate in IT Service Management (ITIL) v3 or higher

MTA: Microsoft Technology Associate

MCSA: Microsoft Certified Solutions Associate

MSCE: Microsoft Certified Solutions Expert

Apple Certified Associate – Mac Integration Basics (current or current -1 version)

Apple Certified Support Professional (current or current -1 version)

CompTIA A+ Certified Professional

CompTIA Network+ Certified Professional

CompTIA Security+ Certified Professional

Jamf Certified Tech

Jamf Certified Expert