Practice Manager (Dual-Site)

Job Description

Salary:

Were seeking a hands-on, detail-oriented Two-Site Practice Manager to lead the dailyoperations of our Seattle and Portland clinics. This role is central to maintainingDrSnips standard of excellent patient care, managing clinic teams, and ensuringsmooth, efficient workflows across both sites. Youll be responsible for local operations,staff performance, patient satisfaction, and coordination with our clinical team andcentral office.

Practice Manager (Two-Site)

Location: Seattle, WA and; Portland, OR (Regular travel between bothsites required)

Type: Full-Time

Responsibilities / Position details:

Clinic Operations

Oversee day-to-day operations at both DrSnip locations, ensuring a consistentand high-quality experience for patients.

Manage appointment flow, staff coverage, inventory, and facility needs.

Ensure SOPs are followed and updated as needed to maintain smoothoperations across both sites.

Partner with physicians and clinical staff to support a safe, efficient, andrespectful care environment.

Team Leadership

Supervise and support front office and medical assistant staff at both locations.

Hire, train, and schedule staff, maintaining consistent communication and cultureacross teams.

Provide real-time support and guidance, with an emphasis on teamwork,professionalism, and compassion.

Lead performance evaluations and staff development efforts.

Patient Experience

Maintain a welcoming, respectful, and discreet environment aligned with DrSnips values.

Monitor and respond to patient feedback, reviews, and service recovery needs.

Collaborate with staff to continuously improve the patient journey, from booking to follow-up.

Administrative and Financial Oversight

Track KPIs including appointment volume, provider utilization, and patient satisfaction.

Support daily reconciliation, supply management, and vendor relationships.

Coordinate with billing and administrative teams to ensure accurate patient documentation and revenue cycle workflows.

Compliance & Safety

Ensure compliance with HIPAA, OSHA, and other regulatory requirements.

Maintain clinic readiness for inspections and internal audits.

Oversee infection control and safety protocols.

Qualifications

3+ years of healthcare operations or practice management experience

Experience managing a small to mid-size clinical team

Proven experience managing staff and clinic operations

Excellent communication, leadership, and organizational skills

Proficiency in EHR and practice management systems

Strong problem-solving skills and attention to detail

Ability to travel regularly between both locations (travel/mileage reimbursement provided)

Hands-on leadership style with a focus on accountability, quality, and patient care

Comfortable working in a fast-growing, patient-focused organization

Preferred Qualifications

Associates or Bachelors degree in Healthcare Administration, Business, orrelated field

Experience in mens health, urology, or outpatient procedural settings

Knowledge of revenue cycle basics and scheduling optimization

Certified as a Medical Assistant in Washington and/or Oregon

Compensation & Benefits

Competitive salary and bonus potential

Health, dental, and vision benefits

PTO and paid holidays

Travel and mileage reimbursement

Opportunity to grow with an expanding, mission-driven organization

About DrSnip

At DrSnip, we specialize in patient-centered vasectomy services, using a no-needle, no-scalpel technique refined over 30 years. Serving over 4,000 patients annually, weprioritize safety, compassion, and accessibility. Join a team that values quality,innovation, and inclusivity, where every team member contributes to making vasectomycare simple and accessible.

Why Join DrSnip?

Be part of a team that is redefining vasectomy care through innovation, respect, and acommitment to patient comfort and quality. We foster a supportive, inclusiveenvironment with a commitment to equity, diversity, and collaboration. If yourepassionate about quality care and seek a flexible, meaningful work-life balance, wedlove to meet you!

DrSnip is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender identity or expression. Genetic information, marital status, medical condition, national origin, physical or mentaldisability, political affiliation, protected veteran status, race, religion, sex (includingpregnancy), sexual orientation, or any other characteristic protected by applicable laws,regulations, and ordinances.

Full-time