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FULFILLMENT ASSOCIATE

Company:
The Spice & Tea Exchange - Corporate
Location:
St. Augustine, FL, 32086
Posted:
June 07, 2025
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Description:

Job Description

Job Title: Fulfillment Associate

Department: Supply Chain

Position Reports to: Warehouse Fulfillment Lead

Employment: W2 Full-Time, Hourly, Non-Exempt

Location: St. Augustine, FL Distribution Center (Distribution Center will be relocating to Palm Coast, FL).

Youre here! This can only mean one thing; you want to add a bit of SPICE to your life! Have no fear, here at The Spice & Tea Exchange we are oozing with life and with spice! Nudge, nudge

The Spice & Tea Exchange is looking for energetic people who have a passion for life and food. Our mission is creating and sharing the experience of a more flavorful life, and our employees strive to make that happen every day for our customers, our franchisees and each other. The employee experience at The Spice & Tea Exchange is unique and rewarding, and if you have this same passion for flavor, we have a seat for you at our table.

Here are just some of the benefits our employees experience every day:

Great Culture: Hard work, fun and constant activity are part of each day

Regular schedules with seasonal overtime.

Working Conditions: Beat the Florida heat by working in our air-conditioned warehouse!

Position Purpose:

The Fulfillment Associate is an essential part of our distribution team, getting our products out to our customers and franchises. This role will require you to ensure the freshest spices and teas are sent, inventory levels are maintained, and the warehouse and equipment are always ready for the next order.

Essential job functions include but are not limited to:

Maintains specific perishable stock levels by rotating stock, pulling according to receiving dates and communicates the monitored levels to the inventory control analyst for reordering purposes.

Maintains prepackaged inventory levels of perishable products in Units of measure (UM) levels of 1lb., 2lb., 3lb., etc. to enable the filling of distribution orders in an accurate and efficient manner.

Uphold the general maintenance and cleanliness of the bagging machine to ensure accuracy and minimize cross contamination.

Assists in receiving inbound shipments verifying for accuracy and damages while performing quality control by inspecting all perishable products received for quality and consistency and promptly notifies appropriate party when an issue arises.

Assists in receiving and fulfilling distribution orders for accessories, spices, salts, sugars, blends, rice and tea to expedite orders and make certain an efficient, streamlined process.

Assists in maintaining the organization and cleanliness of the warehouse and the inventory according to the scheduled warehouse cleaning rotation.

Assists warehouse and production teams with additional tasks, when needed.Knowledge and Job Requirements:

Basic computer knowledge and math skills.

Planning and organization skills.

Excellent verbal and written communication.

Flexibility to work extended shifts.

Proven detail orientation.

Works well independently and in a team unit.

Ability to frequently climb ladders and stairs, perform overhead lifting, bending, and stooping.Physical Requirements to perform the essential functions of this job:

Consistent ability to utilize hands and fingers to perform tasks as necessary for job duties, which may include operating machinery, handling materials, or typing (8+ hours per day).

Consistent capacity for visual acuity to monitor processes, examine materials, and ensure quality and safety standards are met (8+ hours per day).

Consistently communicate in English utilizing both written and oral methods including the use of speech and hearing to communicate effectively with team members, clients, customers, and the ability to engage in verbal discussions and listen attentively (8+ hours per day).

Consistent ability to perform various physical tasks that require continuous standing (8+ hours per day), walking (8+ hours per day), bending (8+ hours per day), reaching (8+ hours per day), squatting, (8+ hours per day), lifting; up to 50 lbs.(8+ hours per day), carrying (8+ hours per day), pushing/pulling (8+ hours per day), and maneuvering within a warehouse workspace (8+ hours per day).

Ability to perform repetitive tasks (8+ hours per day).

Ability to visually identify products and their characteristics (8+ hours per day).

Frequently climb ladders and stairs (3-5 hours per day).

Operation of, but not limited to, stocking, picking, inventory, packaging, kitchen, and computer tools and equipment (8+ hours per day).

Consistently work around spices; must not be sensitive to various scents and aromas (8+ hours per day).While we will make every attempt to provide reasonable accommodation, such accommodation may not alter the fundamental requirements of the job, cause undue hardship, safety risk, or interfere with the ability to perform essential functions. We appreciate your understanding and look forward to supporting your needs within the scope of our commitment to compliance with the Americans with Disabilities Act (ADA) and other applicable laws.

Core Values:

Commitment; engaged, flexible, patient, open minded.

Detail Oriented; organized, focused, high quality of physical work.

Reliable; integrity, dependable, authentic.

Continuous Improvement; performance and safety awareness, goal-oriented, creative mindset, efficient.

Enthusiastic about food and beverage.

Teamwork; team-oriented and eager to grow within the company. Spicy Perks:

Medical, dental, vision and other ancillary benefits.

401k plan + company match.

Flexible spending account (FSA) for medical and/or dependent care.

100% Company paid Basic Life and AD&D insurance.

Paid time off (PTO) during first year, following 90 days of employment.

7 Paid Holidays.

Employee product discounts.

Quarterly Create & Share, free product gifts.

Annual Holiday Bucks with access to select personalized gifts for yourself or loved ones over the Holidays.

Equal Employment Opportunity Statement

The Spice & Tea Exchange provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Company prohibits discrimination and harassment of any type.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Drug Free Workplace:

The Spice & Tea Exchange is committed to maintaining a safe and productive work environment. The company policy states, all applicants must complete a drug screening test if accepting an offer of employment. Employment offers are contingent upon a negative drug screening test result.

Full-time

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