Association Controller

Full-time

Description

Keystone Pacific Property Management, LLC is a prestigious Homeowners Association Management firm headquartered in Irvine, CA, with offices throughout Northern and Southern California, Colorado, and Idaho. Since 1982, we have led the way in providing superior customer care for our clients in planned-unit developments, condos, mixed-use, commercial, new project developments, large-scale onsite communities, and master-planned community associations.

We are currently in search of an Association Controller for our regional office in Boise, Idaho. The responsibilities and qualifications are listed below.

Summary: The Association Controller is responsible for the client service and management of the Accounting Department responsible for providing multi-department accounting, cash management, financial reporting, and financial management consultation services for all community association clients. Works with the property managers, general managers, property developers, community association Board of Directors and third-party service providers on financial matters. Builds and manages teams effectively.

Why Join Keystone?

Keystone is a company dedicated to empowering our team members to improve people’s lives beyond expectations. We set ourselves apart by providing an excellent level of service to our team members and clients.

We provide an environment for people that nurtures leadership and promotes personal success and rewards those who exceed expectations. We foster a culture of open feedback and continuous growth.

We're thrilled to share that Keystone is officially certified as a Great Place to Work! This recognition reflects our commitment to fostering a positive and supportive work environment where everyone can thrive. We invite you to learn more about what makes Keystone special by checking out our certification details here.

What We Offer:

Competitive Salary

Hybrid and Flexible working arrangements

Work-Life Balance

Opportunities for career growth

Training and mentorship from successful leaders in the HOA industry

Support for Continued Education

Cell Phone Stipend

Mileage Reimbursement

Medical (HMO and PPO), Dental, and Vision

Flexible Spending Account

Pet Insurance

Pre-Paid Legal

Employer Paid Basic Life/AD&D Insurance

Voluntary Life and Short-Term Disability Insurance

Free Employee Assistance Program

401(k)Retirement plan with Company Match

Financial and Health/Wellness Education

Bereavement and Mandated Leave of Absence Applicable

PTO

12 Paid Holidays (Floating Holiday/Half Days/Early office closure before certain major holidays)

Requirements

Essential Job Duties and Responsibilities:

Manage all Accounting departments regarding operations and professional development.

Financial Team:

Ensures monthly financials are accurate and timely by reviewing and overseeing production by Team Members for all association communities.

Prepares timely and accurate monthly financial statements for key accounts monthly and other accounts on an as-needed basis as assigned. Handles special projects or analyses.

Performs and oversees day-to-day, month-end and year-end duties for assigned communities/accounts.

Manages all banking including money transfers, main point of contact with Bank, low fund situations, opening/closing bank accounts, and other banking duties.

Prepares annual budgets and quarterly taxes for applicable association communities.

Accounts Receivable: Ensures delinquency, billing, and collection processes by AR team are accurately and timely completed. When applicable, ensure balance forwards are set up correctly.

Accounts Payable: Ensures vendors, payments, and funds are timely and accurately monitored and handled. Resolve low funds situations and transfer funds when needed.

Conveyance Team: Ensures team timely and accurately conveys homes, and new developments are set up correctly.

Corporate Billing Team: Ensures team timely and accurately processes billings, making executive decisions when necessary.

General Accounting Duties:

Troubleshoot any accounting or reporting issues in collaboration with the community management. Meets with clients, to understand and plan for changing needs, monitor client satisfaction, and follow up on client inquiries.

Assist the Accounting Department with questions, escalated situations, analyzing and improving inefficiencies, and overall guidance.

Responsible for directing Team Members to achieve results. Provides guidance and direction to ensure overall departmental success. Oversees all Accounting departments’ processes and procedures for all communities to ensure compliance and prompt resolution.

General Duties:

Assist in offboarding/onboarding association communities by being the main point of contact for external communication, monitoring progress, overseeing accounting portions, and keep team up to date on updates.

Perform all applicable duties required of the Executive AMI team.

Managerial Duties:

Participates in the hiring process by interviewing potential Team Members and selecting those that best meet staffing needs. Participates in management training. Follows all Human Resources policies. Ensures staff receives any required training or attends mandatory meetings.

Monitors and develops Team Member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. Ensures Team Members have current knowledge of information and processes required to provide good customer service. Ensures staff is kept informed about policies and procedures.

Makes merit decisions within budget or established guidelines. Determines promotions or reclassifications within company policy. Approves leave and time away from work within company policy. Enters schedules and monitors timecards for accuracy.

Provide backup to departments when needed.

Manages special projects as requested.

Practice and adhere to Keystone’s Core Values, Mission and Vision.

Any additional job duties as required by the supervisor.

Qualification Requirements:

Thorough knowledge of accounting principles and practices.

Ability to perform all essential duties and responsibilities listed above with minimal supervision, handling assignments with the highest level of discretion, judgment, and independence.

Excellent organizational and time management skills. Capable of managing competing priorities under pressure and in a fast-paced environment. Requires ability to lead others by mentoring and providing training. Ability and experience in successfully leading and coordinating staff in a high-volume, time-sensitive environment.

Must have excellent employee relations skills to resolve problems and provide a high level of employee satisfaction.

Must have strong written and verbal communication skills. Exceptional customer service skills to provide a high level of customer satisfaction.

Requires the ability to use computers to record, store, and analyze information. Requires computer proficiency and technical aptitude with the ability to utilize MS Office (Excel, Word, PowerPoint, and Outlook) and various applications found in use within the company. Good knowledge of various business machines typically found in an office. Must be strong in Excel.

Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Requires strong attention to detail and strong analytic skills. Must be able to solve problems and remain calm and alert during busy activity periods.

Must maintain a clean appearance and professional demeanor.

Must possess a valid Driver’s License and maintain clean MVR.

Must have reliable transportation and the ability to drive to community offices.

Education and/or Experience:

Bachelor’s degree in accounting or related field. CPA Desired.

Requires five or more years of progressively responsible accounting/general ledger experience.

Work Environment:

The work environment and physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Typical office environment with low-level noise exposure.

Ability to sit, stand, and operate business equipment.

We invite you to view our LinkedIn, Instagram, and Facebook to get an inside look on what Keystone is all about! Check out our website at Click on “Careers” and stay connected!

Reasonable accommodation will be provided for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system, send an email to for assistance. Please include a description of your requested accommodation, your name, and contact information. Note: This email address is not for general employment inquiries. Keystone will not respond to inquiries that are not related to accessibility of the on-line application system by individuals with disabilities.

Keystone Pacific Property Management, LLC is an equal opportunity employer. All applicants will be subject to a Background and MVR Check.

Salary Description

$75,000 - $90,000 Annually