Student Services Coordinator

Position/Application Information

McNeese State University invites qualified applicants for the position of Student Services Coordinator. This is a full-time, 12–month, unclassified position. The appointment is available to begin as early as June 1, 2025, and is intended to be filled no later than July 1, 2025.

POSITION: U99136

SALARY RANGE: $31,000 - $33,000 (based on education, qualifications, and experience)

DEADLINE: Review of applications will begin immediately and will continue until the position is filled.

APPLICATION PROCESS AND MATERIALS: Applicants MUST complete an electronic application and upload the required documents listed below:

Letter of Application

Resume

Three (3) References (include: name, phone number, and email address)

Unofficial Transcripts

*Only completed application packets including all items listed above will be reviewed.

TO APPLY FOR THIS VACANCY, click on the “APPLY” button at the top of advertisement to complete the electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page. *Required application materials WILL NOT be accepted after the deadline, if applicable. Applications may be rejected if incomplete.*

ALL JOB OFFERS ARE CONTINGENT UPON THE SUCCESSFUL RESULT OF A CRIMINAL BACKGROUND CHECK AND RECEIPT OF OFFICIAL TRANSCRIPT(S) IF APPLICABLE.

IF YOU HAVE QUESTIONS REGARDING THIS POSITION, PLEASE CONTACT THE CHAIR:

Meghan Olinger at

Kim Dronett, HR Liaison l Office of Human Resources l McNeese State University

Email: Voice: l TDD:

Position Duties/Responsibilities

The Student Services Coordinator at McNeese State University's Office of Student Services supports the Dean of Student Support and Advocacy in the daily management and operations of the office. This role involves coordinating student support initiatives, assisting with case management, and promoting student well-being and success through responsive services and resources.

Manage and operate the Office of Student Services

Provide administrative support, coordinate meeting scheduling, and assist with distributing policy updates

Manage and administer the Poke Pantry program with the assistance of student staff

Provide guidance and assistance to University sanctioned student groups in planning, organizing, and delivering events and activities that enhance the student experience and strengthen the University’s recruitment and retention objectives

Assist the Dean of Student of Student Support and Advocacy by investigating and adjudicating conduct cases

Assist with communications between the Office of Student Services and other campus offices, including Human Resources and Student Affairs

Facilitate peer mediation training and conflict mediation services for student organization students

Assist in the development and implementation of policies and procedures specifically geared toward student organizations

Co-Develop, promote, host, and evaluate programs in social life, leadership training, risk management, law and policy compliance, and other relevant areas of campus life

Provide guidance and leadership to team members including graduate assistants and student workers

Help host and oversee retreats for student groups

Help the Dean of Student Support and Advocacy create and implement ongoing assessments for student activities, events, and programs, while assisting in collection of data, tracking statistics and retention rates, and drafting reports related to the impact of student engagement at McNeese State University

Manage budgets and resources for student activities and programs

Assist the Office of Student Services and when assigned, oversee general student engagement programs such as welcome back week, student tailgates, homecoming week, and spring fling week

Coordinate educational workshops and other events for the campus community

Partner with community and institutional personnel for program development and delivery

Help the Office of Student Services develop, promote, host, and evaluate programs in social life, leadership training, risk management, law and policy compliance, and other relevant areas of campus life

Promote opportunities for civic engagement for individual students, student organizations, and other university involvement sectors.

Participate in on and off-campus professional development

Network with counterparts at peer institutions to remain abreast of best practices and trends relative to student engagement and student leadership

Perform other duties as assigned by the Dean of Student Support and Advocacy

Required/Preferred Qualifications

Required:

High School Diploma, GED

Experience in student development, student organizations, multicultural affairs, retention/mentorship, student activities, or similar student life role

A commitment to starting and earning a Master’s degree in a discipline relative to work performed in the position

Evidence of strong communication and interpersonal skills

Experience managing program budgets

Some form of supervision experience

Ability to utilize computer software to draft professional correspondence, produce basic graphics, and other published works associated with the position

Ability to work frequent evenings, nights, and weekends during fall/spring semesters with prior notice

Experience working with diverse populations in a state university or similar setting

Evidence of an energetic, student-centered approach to program development and delivery

Preferred:

Bachelor’s Degree from an accredited institution in student affairs, student services, educational leadership, higher education or closely related field

Experience as a leader of a college campus student organization or student organization advisor

Knowledge of new student orientation programs as a student leader or coordinating/collaborating professional

Experience supervising full-time employees, graduate assistants/intern, student workers, and other support personnel

Familiarity with relevant legal and governance issues at the campus, local, state, and federal levels

Experience in policy development, enforcement, and compliance monitoring in an educational setting

General University information

McNeese State University, located in Lake Charles, Louisiana, is a public university and a member of the University of Louisiana System. Under Louisiana law, applications and all supporting materials will become public record. All applicants are expected to submit complete and accurate materials as specified in the position announcement. A background check and an English Proficiency assessment (Faculty Only) will be conducted on selected finalists. We comply with Louisiana Revised Statute 49:1001, et seq, and State of Louisiana Executive Order 98-38, which provides for drug testing of employees, appointees, prospective employees, and prospective appointees. Prospective employees and employees are informed if a drug test is required.

McNeese State University is an AA/EEO/ADA employer committed to excellence through diversity. Louisiana is a State as a Model Employer for People with Disabilities.

Persons needing reasonable accommodations as provided by the Americans with Disabilities Act should contact the ADA Coordinator, Krisshunn Youngblood, Office of Inclusive Excellence: Voice: ; TDD/TTY, Hearing Impaired: ; or .

The Immigration Reform and Control Act of 1986 requires McNeese State University to inform applicants that the University can employ only U.S. citizens and aliens lawfully authorized to work in the U.S. Each new employee is required to present documentation verifying his/her identity and right to accept employment. McNeese participates in E-Verify.

Louisiana Revised Statute 42:31-“Eligibility requirements for certain unclassified employees”-requires any person hired or employed in an unclassified position, whose annual salary or rate of compensation is equal to or exceeds one hundred thousand dollars, provide proof to his public employer that he has been issued a Louisiana driver’s license and that all vehicles registered in his name are registered in Louisiana within thirty days of being hired or employed at such salary.

Transcripts from Foreign Universities: Prospective faculty submitting transcripts from foreign universities or schools must have the coursework evaluated for equivalency to United States-accredited coursework by a University-approved agency. The prospective faculty member is responsible for the cost of the evaluation. McNeese typically accepts evaluations by World Education Services or Educational Credential Evaluators, Inc.