Lifts Dispatcher

Description

LIFTS Dispatchers are critical to coordinating reliable and safe transportation services to the Linn County community! Join our team and be a part of the mission to improve our customer's independence, autonomy, and health & wellbeing.

Why work at Linn County?

Competitive wages with annual pay increases & annual cost of living increase (depending on budget)

Medical, dental, vision, short & long term disability, and supplemental life insurance

Iowa Public Employee's Retirement Pension Plan (IPERS)

Wellness program offering credit on insurance premiums to eligible employees

Free on-site fitness centers

100% County paid basic life insurance

12 paid holidays per year

Training & professional development opportunitiesHourly Wage:

New Hire: $21.24/$22.09 · 90 days: $23.17 · 1 year: $24.38 · 2 years: $25.71 · 3 years: $27.14

*Wages effective 7/1/25

About LIFTS Dispatcher:

Responsible for receiving transportation requests, preparing driver daily schedules, and dispatching a fleet of vans and buses for the purpose of transporting elderly, individuals with a disability, and other passengers. May perform substitute driving duties as needed.

Essential Functions

Receives telephone requests for service and enters data into software system.

Assigns routes and schedules to drivers and assigns vehicles to drivers based on route loads.

Dispatches vans and buses via two-way radio system.

Dispatches road calls to in-house and outside service vehicles.

Maintains records necessary for operation.

Controls daily schedule via computer system, radio, and telephone.

Drives a minimum of one (1) day per month to maintain familiarity with routes and serves as backup driver as needed.

Assists in area evacuations/emergencies under Emergency Management Agency (EMA) command.

Minimum Qualifications & Requirements

High school diploma or equivalent required.

One (1) year of experience in paid driving, customer service, or human services. Experience driving trucks/vans/buses strongly preferred.

Special Requirements:

Valid State of Iowa Commercial Driver's License Class C with air brake and passenger endorsements required within six (6) months of hire or transfer into the position. Completion of the following training courses required within one (1) year of employment: First Aid, CPR, National Safety Driving Council Defensive Driving, Passenger Assistance Techniques, Fire Extinguishers, Behavior Management, and Civil Defense Procedures.

Shift

Monday - Friday

8 a.m. - 5 p.m.

Read the full description here: LIFTS Dispatcher Job Description