Toyota Service Advisor

Job Details

West Simsbury, CT

$50000.00 - $80000.00 Base+Commission/year

Description

We are looking for a

Service Advisor

to join the Hoffman Auto Group family!

Click here to check out what over 100 years looks like in our culture!

What does a Service Advisor at Hoffman Auto Group do?

Role Purpose

Handle customers throughout the entire service experience with their satisfaction as the number one priority

Leadership

This position does not lead others

Core Accountabilities

Remain at or above manufacturer CSI standard.

Meet all production metrics as prescribed by Management.

Process all documentation to state and/or manufacturer standard.

Complete all required training for Certification as prescribed by Management.

Qualifications

Competencies and Qualifications

High School Diploma

1-2 years’ experience in a customer service orientated environment preferred

Can adapt and embrace change with an internal and external customer centric mindset

Act as an advocate for teammates and have a strong commitment to technology advancement

Possesses effective communication skills: oral, written, listening.

Works well with customers, promotes a positive image of the company, strives to solve issues raised by customers.