Coordinator of User Experience

Job Details

New Rochelle - New Rochelle, NY

Full Time

Masters Degree

$64350.00 - $64350.00 Salary/year

Description

The Coordinator of User Experience participates in managing the circulation desk and contributes to the overall operation and functions of Research and Instruction Services. This position’s duties include research support services, collection development, instruction, and supporting other library services.

Provide research assistance in a variety of formats (i.e., virtual, email, in-person, etc.).

Manage the Circulation Supervisor

Develop and conduct information literacy workshops incorporating new technologies and techniques for instruction and research.

Support the curriculum by acting as liaison to designated academic departments, focusing on outreach and collection development of materials in all formats.

Stay current with academic research trends, technology and resources to effectively support research and instruction.

Participate in creating training programs and for circulation and research desk operations

Create and maintain research guides, videos, tutorials, quizzes, and other instructional materials

Work occasional weekends and evenings as needed

Perform other duties and projects as assigned

Qualifications

Qualifications

Master's degree in Library and Information Science (or equivalent) from an ALA-accredited institution

1+ years of experience in an academic library (Public library experience will be considered)

Supervisory experience

Excellent communication and interpersonal skills

Strong problem-solving abilities and attention to detail

Skills:

Experience with instruction, both online and in-person.

Experience with library public services

Experience with providing research support services, both in-person and online.

Familiarity or willingness to engage with trends and services in academic libraries

Excellent interpersonal and communication skills, both orally and in writing.

Experience working in a collaborative environment.

Ability to work independently and exercise good judgment.

Preferred:

Background or experience health sciences or business research support

Experience with Springshare products

About Iona University/EEO language

Founded in 1940, Iona University is a master's-granting private, Catholic, coeducational institution of learning in the tradition of the Edmund Rice Christian Brothers. Iona's 45-acre New Rochelle campus and 28-acre Bronxville campus are just 20 miles north of Midtown Manhattan. With a total enrollment of nearly 4,000 students and an alumni base of more than 50,000 around the world, Iona is a diverse community of learners and scholars dedicated to academic excellence and the values of justice, peace and service. Iona is highly accredited, offering undergraduate degrees in liberal arts, science and business administration, as well as Master of Arts, Master of Science and Master of Business Administration degrees and numerous advanced certificate programs. Iona students enjoy small class sizes, engaged professors and a wide array of academic programs across the School of Arts & Science; LaPenta School of Business; NewYork-Presbyterian Iona School of Health Sciences; and Hynes Institute for Entrepreneurship & Innovation. Iona also continues to be recognized in prestigious national rankings. Most recently for 2025, Iona has been named one of the nation’s best colleges by The Princeton Review, The Wall Street Journal, Forbes and others. Additionally, U.S. News & World Report recognized Iona as one of top colleges for social mobility in the country, while Georgetown University's Center on Education and the Workforce (CEW) ranked an Iona degree in the top 5 percent nationally for long-term return on investment. Iona’s LaPenta School of Business, meanwhile, is also accredited by AACSB International, a recognition awarded to just 6 percent of business schools worldwide.

Iona offers a comprehensive benefits package to all full-time employees that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off. For more information on our benefits and working at Iona visit the Human Resources section of our website.

Iona University values and celebrates diversity and is committed to providing a welcoming and inclusive environment for all of our employees and does not tolerate discrimination based on any legally protected characteristic under applicable federal, state, or local laws. As an equal opportunity employer, Iona University encourages applications from qualified candidates who reflect the wider world in which we live.