Senior Process Consultant

Infosys Consulting is seeking experienced Management Consultants with Life Insurance, Vision & Dental Insurance and Consulting Experience.

As a Senior Consultant, you will work on strategic programs dealing with complex, industry-specific requirements, while further deepening knowledge in your respective area of specialization. You will independently deliver high quality solutions and actively build key client relationships.

Responsibilities

The Senior Consultant role is within the Life Insurance (Life, Annuity) sector of Infosys. This role focuses on partnering with business and technology stakeholders of our clients to help craft and execute their strategy. Senior Consultants provide support to Principal consultants and Infosys teams in different stages of projects including Strategy, Business Case definition, Requirements elicitation, Business Process Design/Re-engineering, Business Architecture, that enables our clients to meet the changing need of the global landscape.

Responsibilities include but not limited to:

Lead engagements at Insurance clients to address the pressing issues faced in the industry related to Insurance Value Chain from a business and technology standpoint. This includes areas such as Distribution, Marketing, New Business, Underwriting, Policy Servicing/Policy Administration, Claims, Regulatory Compliance, Producer Lifecycle – Contracting/Licensing, Compensation and Sales Reporting, etc.

Build client relationships specific to the engagement

Provide leadership and mentor junior consultants in the engagement team

Collaborate with other streams including technology delivery streams across Infosys to deliver a compelling value proposition to the client

Publish thought provoking insights on Insurance Trends related challenges and opportunities

Support business development activities

Develop market relevant points of view to generate and sustain presence in the marketplace

Basic Qualifications

Bachelor’s degree or foreign equivalent required

Minimum 5 years of relevant experience with at least 3 years of management consulting experience at a top-tier consulting firm

Experience working in Life and Annuity Insurance Industry across the following product line – Term, Whole/Universal/Variable Universal Life, Fixed/variable Annuity, Pay-out /Structured Settlements and/or Disability Term, Long Term Care, etc.

Experience working in Vision and Dental Insurance Industry- Understanding of vision/dental insurance products, plans, and benefit structures, Familiarity with various business processes across the insurance value chain, Awareness of trends in vision/dental care delivery and payment models, Experience with provider networks and reimbursement methodologies, Knowledge of regulatory requirements (HIPAA, ACA, etc.) etc.

Experience in Optimizing various parts of Life Insurance Operations (New Business and Underwriting, Policy Servicing and Claims) by using one or more of the following – Process re-engineering, process re-imagining, business process outsourcing, automating using various tools and technologies – RPA, Process Mining tools, Intelligent OCR, Workflow/Case Mgmt., Rules Engines, etc.

Experience in process improvement in business operations – has assisted in analysis of current state, root cause analysis, developing insights, identifying solutions, and designing future states

Excellent communication and presentation skills, both written and verbal

Demonstrated knowledge and experience in requirements elicitation, analysis and documentation

Proven ability to lead projects, build strong and effective business relationships

Ability to facilitate discussions, analyze and de-construct problems, develop structured solutions and categorize challenges in the project environment

Highly motivated with strong analytical acumen and problem-solving skills

Must be willing and able to travel up to 80%, depending on client requirements

U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Preferred Qualifications

MBA or equivalent advanced degree

3-5 years of experience working on change initiatives in Insurance firms working either directly or with a reputed professional services firm

Industry-related certification (FLMI, ALMI, FFSI, etc.) is a plus

Experience as a business analyst will be desirable

Proven ability to deliver under tight deadlines and challenging constraints

Experience in executing programs using Agile methodologies

Lean / six sigma Certification

Ability and willingness to work as part of a cross-cultural team including flexibility to support multiple time zones when necessary

General Information:

This job description may not cover or contain a comprehensive listing of all activities, duties and responsibilities that are required of the employee.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits: -

Medical/Dental/Vision/Life Insurance

Long-term/Short-term Disability

Health and Dependent Care Reimbursement Accounts

Insurance (Accident, Critical Illness, Hospital Indemnity, Legal)

401(k) plan and contributions dependent on salary level

Paid holidays plus Paid Time Off

EEO/About Us :

Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:

• Ability to design and implement end-to-end solutions at scale

• A flat organization structure with direct access to our senior-most leaders

• An entrepreneurial environment full of bright, highly motivated consultants

• Opportunities for motivated consultants to impact local communities

• The ability to design your career and drive your professional learning and development

• A truly global culture

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.