Solutions Director - SaaS

Solutions Director

A unique opportunity for an experienced Solutions Director to work within a software house based in New York, to focus on the latter parts of the sales process and help with the onboarding of new clients. This newly created role is offered within a rapidly growing, already highly successful software company where progression opportunities are in abundance.

Location – New York – minimum 3 days in office, 2 days remote

Salary – Negotiable + share options + bonus + benefits

Requirements for Solutions Director:

Demonstrable experience leading customer-facing technical teams

Deep understanding of cloud technologies, SaaS ways of working and Enterprise organisations

Extensive experience working at management level within a Solutions Engineering or Pre/Post Technical Sales Engineering or similar technical team within a software organisation

This company values a strong academic background, so is looking for a 3.5 GPA or higher, from a highly regarded University

Strong communication skills conveying gravitas, with the ability to manage strong personalities in sales and customer-facing teams

Commercial intelligence and always striving for customer satisfaction

Ability to showcase impact on revenue, churn and customer adoption

Ability to build boilerplate code examples, solution designs, and reference architectures

Knowledge of AI, its role in business and considerations for implementing change

Responsibilities for Solutions Director:

Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.

Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.

Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.

Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.

Work closely with internal sales and support teams to deliver seamless technical integration experiences.

Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.

Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation

What the role offers:

The chance to work on a varied and technically challenging role

A fast-growing company with a wealth of progression opportunities available

Excellent remuneration + potentially highly lucrative share options in a company well on its way to success

Applications:

If you would like to apply for this unique Solutions Director role, please send your CV to the relevant link!

We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by separately emailing (if this email address has been removed by the job-board, full contact details are readily available on our website).

Keywords – Director / Solutions Director / Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant

RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities.

We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.