Technical Writer

***This is a CONTRACT position is ONSITE 4 days/week in Mercer County NJ***

Robert Half's client in Central NJ is seeking a Tech Writer for an ongoing contract to support the rollout of a new platform. This role will be pivotal in building and maintaining a comprehensive library of user documentation and training resources to support staff throughout the implementation and ongoing use of the system.

This is a contract position and is 4 days/week onsite in Mercer County NJ

Key Responsibilities:

Create and manage user documentation for platform's modules—such as process guides, data dictionaries, and flowcharts.

Collaborate with trainers to develop and maintain training assets including presentations, case studies, e-learning modules, and instructional videos.

Develop user support materials like FAQs, quick reference cards, and knowledge base articles in partnership with subject matter experts.

Gather and incorporate feedback to enhance training and support materials over time.

Qualifications:

3–4 years of experience creating user documentation and training materials, including short video content.

Exceptional writing, editing, and communication skills with keen attention to detail.

Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Teams, Outlook).

Familiarity with content management systems such as OneDrive and Drupal.

Experience using video editing software (e.g., Adobe Express).

Strong organizational skills and the ability to collaborate across teams.

Self-motivated and adaptable to a fast-paced, collaborative environment.

***This position is ONSITE 4 days/week in Mercer County NJ***