Service Sales Director

Job Description

Company Description

We are ready to try something new. Are you?

Syntegon is a global leader in process and packaging technology. With about 5,800 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and

sustainable technologies for the pharmaceutical, food and confectionary industries. Let's contribute together to ensure that people worldwide are provided with high-quality medications and safely packaged food.Job Description

Position Summary

Drives strategic growth and operational efficiency for Regions and Service, Americas by managing key customer agreements, supporting sales initiatives, and leading business development efforts across regional and global projects.

Key Responsibilities

Lead the development and execution of service agreements to ensure alignment with business objectives.

Manage customer and agent contracts, including NDAs, ensuring compliance and timely delivery

Direct inside sales operations and campaigns to drive lead generation and customer engagement.

Partner with the Service Americas sales team to support key strategic initiatives and client solutions.

Forecast and track order intake and total net sales to inform data-driven decision making.

Prepare strategic reports and business updates to support leadership visibility and planning.

Drive business development and growth initiatives, representing Service Americas on global project teams.

Oversee service presence at trade shows to enhance brand visibility and market positioning.

International and Domestic Travel up to 25%Qualifications

Basic Requirements

Bachelor’s degree in business administration, Sales, Marketing, or a related field or a combination of education and experience.

A minimum of 3 years' experience in a global service-based organization, specifically with capital equipment.

5+ years of experience in sales operations, business development, or contract management, preferably in a service or technical environment.

3+ years’ experience with contract negotiation and administration (service agreements, NDAs, customer/agent contracts).

3+ years Proficiency in CRM systems and data analysis tools.

Preferred Qualifications

3+ years' experience with packaging machinery

Proven success in leading business development or growth initiatives across regions or business units.

Familiarity with international contracts, trade compliance, and working with global agent networks.

Strong background in strategic planning, project management, and cross-functional leadership.

Ability to represent the company at industry trade shows and effectively promote service offerings.

Additional Information

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives

FIRST Robotics (For Inspiration and Recognition of Science and Technology)

AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

The compensation range for this position is $130,000 to $150,000/year. Compensation for roles at Syntegon varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At Syntegon compensation decisions are dependent on the facts and circumstances of each case. Total rewards at Syntegon include salary + bonus (if applicable) + benefits.

All your information will be kept confidential according to EEO guidelines.

NOTE: All official Syntegon job postings can be found at Successful candidates asked to participate in the hiring process should expect to speak to the hiring team by telephone and in person at one of our Syntegon office locations (Raleigh, New Richmond, and Minneapolis) prior to the job offer.

Syntegon Technology is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) initiatives:

FIRST Robotics (For Inspiration and Recognition of Science and Technology)

AWIM (A World In Motion)

By choice, we are an Equal Opportunity Employer committed to a diverse workforce.

We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Full-time