OPS GOVERNMENT ANALYST I

Florida Department of Health

Division of Medical Quality Assurance

Strategy Coordinator (Full-Time OPS)

Open Competitive Opportunity

**This requisition may be used to fill multiple positions within the Bureau and drawn from to fill vacancies as they occur**

Your Specific Responsibilities:

This position is a highly independent and professional role located on the Strategic Planning Services (SPS) team within the Division Director’s Office. As a Strategy Coordinator within the Division of Medical Quality Assurance (MQA), you are responsible for planning, delivering, tracking, and reporting on strategic activities to ensure MQA teams meet its regulatory efficiency and public protection goals efficiently and effectively. This position will also contribute to statewide initiatives for health care applicants, practitioners, and consumers and promote information-sharing throughout MQA by participating in workgroups, recording best practices, and developing communication and training material.

MQA regulates health care practitioners and facilities through professional licensure, facility permitting, and administrative enforcement in order to preserve the health, safety, and welfare of the public. The ideal candidate for this role will have a project management approach to their work, excellent communication and analytical skills, and the ability to toggle between big picture ideas, grounded work, and administrative responsibilities. The successful candidate will be able to take a big idea, translate it into actionable plans, and illustrate the organizational/customer impact of the work while building agendas and serving as a hub for administrative and coordination work.

If you have proven ability to use problem-solving methods, have experience managing projects, and are passionate about public service, this may be the opportunity for you!

Duties and Responsibilities:

Develop, monitor, and report on project work plans, coordinate complex cross-functional activities, and administer surveys.

Document processes and establish appropriate procedures, protocols, and tools (e.g., creating standard operating procedures, inventory and quality checklists, process maps, templates, worksheets, and other references).

Evaluate, make recommendations, standardize, and improve licensure, enforcement, and information processes and procedures using best practices like Rapid Process Improvement or Lean Six Sigma.

Organize multidisciplinary workgroup meetings, host trainings and workshops, and prepare associated materials (e.g., draft invitations, confirm attendance, reserve conference spaces, operate audiovisual equipment, order supplies, distribute materials, record and delegate tasks, collect evaluations, distribute minutes, and monitor completion of action steps).

Develop and maintain an intake request process to capture incoming project requests, define scope, gather requirements, and streamline the prioritization, notification, and approval process.

Create and maintain an MQA centralized calendar by serving as a SharePoint administrator to promote and maintain MQA’s calendar of events.

Develop and maintain monthly initiative reporting, including quarterly and annual strategic performance database reporting.

Research industry trends and write executive briefs as needed.

Support quality improvement, communications, and change management activities as needed.

Support legislative coordination activities as needed.

Knowledge, Skills, and Abilities:

Understanding of strategic planning principles, business administration techniques, total quality improvement, and/or project management.

Proficiency in planning, executing, and overseeing projects to ensure they align with strategic goals.

Strong verbal and written communication skills to convey approaches, present plans, and collaborate with stakeholders.

Ability to identify problems, synthesize information to inform decisions, generate solutions, and make sound decisions.

Understanding of the dynamics of cross-functional teams.

Ability to adapt to change while simultaneously maintaining focus on objectives and envisioning the bigger picture.

Ability to manage and prioritize multiple projects and activities in a fast-paced regulatory environment.

Ability to not only work collaboratively but motivate and influence others in a positive manner.

Strong ability to build relationships and work effectively with various teams and stakeholders.

Excellent organizational and multitasking abilities to manage multiple projects and deadlines.

Skilled in public speaking.

Skilled in gathering and interpreting data.

Qualifications:

Preference will be given to those who meet the following minimum requirements:

Bachelor’s degree in business administration, management, marketing, sociology, or a related field.

2 years of experience in strategy, business development, project management, or a related field.

Educational experience may be substituted with certifications or coursework in project management, Lean Six Sigma, total quality improvement, or strategic planning.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way

Tallahassee, FL 32399

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave benefits;

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions

(For more information, please click

Flexible Spending Accounts;

Tuition waivers;

And more!

For a more complete list of benefits, including monthly costs, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.