Service Advisor

Job Description

Don Hinds Ford believes that no organization is any better than the people who work for it. Therefore, it is of the utmost importance that we set high standards of integrity with an aggressive, enthusiastic attitude in all that we do. We promise to maintain a well-trained workforce and a safe, modern facility in order to render our customers the best possible support and to provide our employees a secure future.

Responsibilities

Meet or exceed dealership objectives or goals

Works with the customer to find concerns to repair vehicles

Explain mechanical diagnosis and repairs in a non-technical manner to customers

Continually learn new technical information and techniques to adapt to changing environment

Handle telephone inquiries for schedule and work in process, as well as customer concerns

Qualifications

Ability to complete assigned tasks

Self-starter with ability to work well as part of a team or independently

Positive attitude and can-do mentality

Valid driver's license and clean driving record

Pass drug test

Organized and has functional computer skills

X-Time experience preferred

Benefits

401k

Medical/ dental/ vision insurance available

Paid vacation

Paid training

Parts discounts

New car purchase discounts from Ford

Family owned dealership over 65 years

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Full-time