Management Trainee Program

Summary

The Management Trainee position’s primary responsibility is to fulfill our mission statement, “to create the most enjoyable shopping experience possible for our Guests.” Additionally, Management Trainees perform a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Work directly with Store Manager to develop sales, recruiting and leadership skills in order to become a Store Manager. The Management Trainee will also share responsibility for training and motivating Teammates and act as the Store Manager in their absence.

Essential Duties and Responsibilities

This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest

Answer questions regarding the store and its merchandise

Recommend, select, and help locate or obtain merchandise based on Guest needs and desires

Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience

Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team

Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Remain consistent on personal sales, as well as looking for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG)

Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management

Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals

Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect.

Maintain and build good Guest relationships to develop a client based business

Model, encourage and demonstrate leadership in customer service and selling skills

Consistently perform leadership actions and maintain high standards, whether or not the Manager is present

Teammate Recruiting, Training and Development

Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle’s accountability, shift orientation, loss prevention and sales presentation standards on a daily basis

Motivate Teammates to initiate and complete daily tasks

Assist Store Manager with coaching and counseling Teammates in accordance with Buckle policies

Actively recruit for the store and participate in interviewing with Store Manager

Support Store Manager by setting up all interviews

Visual Merchandise Management

Develop skills and educate Teammates to implement, evaluate and create visual displays based on Buckle guidelines

Responsible for managing product categories such as: denim, shoe, promotions and supplies

Maintain store standards of excellence at all times

Ensure sales floor is consistently sized and new freight is appropriately displayed

Operations

Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs

Set goals and expectations to complete an extensive Management Trainee Program with weekly topics, assignments and reviews

Review completed Management Trainee assignments with District Manager

Establish relationships and excellent communication with Area Manager, District Manager and Corporate Office to assist Store Manager in effective operation of the store

Accurately and efficiently complete store opening and closing procedures according to Buckle procedures

Implement Buckle developments with the direction of the Store Manager – Policies, procedures, organizational changes, merchandise offerings

Complete register balance and bank deposits accurately, daily and on time

Adhere to Loss Prevention policies and store key controls at all times

Confidence in handling returns, exchanges and additional operational and Loss Prevention duties in Store Manager’s absence

Convey feedback to Store Manager with regard to sales and Teammate performance

Monitor and maintain adequate inventory of supplies

Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement.

Communicate store repair needs to Store Manager

Immediately handle emergencies in Store Manager’s absence, in accordance with Company guidelines

Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns

Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks.

Supervisory and Leadership

Support Store Manager by planning and leading the Team, daily reviewing with Teammates and participation in Team meetings

Partner with Store Manager to ensure that all OnBoarding new hire paperwork is promptly and accurately completed

Prepare to be a Store Manager by collaboratively supervising Teammates in their store location with supervision from store management. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading Teammates

Act as the Store Manager in their absence

Ability to travel and cover other Stores within District based on business needs

Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.

Special projects and other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Full-time Benefits Available (after applicable waiting period):

Insurance

Spending and Savings Accounts

Paid Time Off

401(k) Retirement Plan

Teammate Discount

Performance Bonuses

Leave Options

Employee Assistance Program

Education and/or Experience

Bachelor's degree from four-year college or university in relevant field of study preferred; or one to three months related retail experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and jump; stoop, kneel, crouch, or crawl and talk or hear. The Teammate is occasionally required to sit. Physical ability to lift and maneuver 50 lbs throughout the store and backroom. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in a retail store setting. The noise level in the work environment is usually moderate.

Objective Qualifications

No visa sponsorship is available

Ability to operate a motor vehicle and travel, including overnight as required

Relocation may be required

Equal Employment Opportunity

Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.

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