ERP - IT Platform Specialist

Job Description

︎ Job Details:

• Job Title: IT Platform Specialist

• Working Location: Torrance, CA

• Working Style: Hybrid

• Employment Type: Full-time, Long-term Contract

• Salary: $32.5 - $33.5/hour (DOE)

• Working Hours: 40 hrs/week

︎ Position Overview:

We are seeking an IT Platform Specialist to support the implementation and troubleshooting of a new ERP system. This role covers a broad range of infrastructure tasks, including supporting POS and ERP systems, designing internal system foundations, and ensuring the smooth operation of IT systems across both restaurants and headquarters. It’s a key role requiring strong technical knowledge and problem-solving skills to maintain efficient business operations.

︎ What will you do:

• Provide front-line technical support for POS, ERP, and infrastructure issues

• Collaborate with IT vendors and teams to resolve hardware/system issues

• Assist with the operation and maintenance of core IT systems

• Maintain and create documentation for configurations and procedures

• Identify opportunities for system optimization and improved efficiency

︎ Required Qualifications & Skills:

• 3+ years of experience in IT infrastructure management (servers, networks, OS)

• Experience with POS systems (e.g., Toast) and ERP systems (e.g., Restaurant365)

• Strong troubleshooting, documentation, and end-user support skills

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