JR. Data Analyst

JR. Data Analyst needs several KPIs that are managed through a contract shall be monitored and analyzed.

JR. Data Analyst requires:

• Associate's Degree or relevant years of experience

• Proficiency in using Microsoft Excel, including data cubes

• Ability to assimilate facts/data from various sources & develop analysis that provide key business insight

JR. Data Analyst needs:

• Manage contractual agreements where specific performance requirements are outlined

• Analyze call center data

• Deliver analytical reporting, recommending enhancement solutions for efficiency where appropriate

• Ensure accurate documentation of data elements, reports, and processes/procedures

• Follow processes and protocols for ensuring quality reporting and analysis

• Identify ways to ensure data integrity and validate reporting results to deliver a high degree of confidence in the final outcome