Dental Office Call Center Representative

Job Description

Benefits/Perks

Paid time off

Ongoing training

Employee Discount

Job Summary

We are seeking a friendly and service-oriented Call Center Representative to join the team at Multi- Specialty dental office. Applicant MUST have 3+ years of dental office experience. As a Call Center Representative, you will be the first point of contact for our clients. You will answer phone calls, schedule patient appointments, confirm patients,collect payment and insurance information and assist administrative staff as needed. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.

Responsibilities

Greet customers as they arrive and provide an excellent customer experience

Answer phone calls and schedule appointments

Assist clients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of customers throughout their services

Qualifications

Three or more years of experience as a receptionist preferably in a medical or dental office.

Excellent communication skills with a commitment to customer service

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills

Full-time