Software Implementation Specialist

Location: Pinch A Penny Pool360 Solutions; 6385 150th Ave N. Clearwater, FL 33760 (Hybrid)

Pay: $50,000 - $60,000 annually plus performance based bonus.

You want Benefits? You’ve got it! Our generous benefits package includes:

Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs

401 (k) with generous company match

Eligible for Paid Time Off and 8 paid holidays (NOTE: PTO increases with tenure!)

100% employer paid Life Insurance and Long-Term Disability Insurance

Paid Parental Leave

Fully Funded Tuition Education Programs

Employee Stock Purchase Plan

Excellent career advancement and training opportunities to support your career growth

Employee Discounts and much more!

What to Expect?

As a Software Implementation Specialist, you will become a vital force in revolutionizing the pool industry across multiple lines of business through our cutting-edge software platforms. You will work directly with owners and operators of retail, service, construction, and other businesses to help tailor software solutions supporting their needs.

On a daily basis our Software Implementation Specialist:

Proactively engages with business owners and operators, passionately communicates the value of our platforms to elevate their pool management processes.

Conducts onboarding calls and meetings, attentively listens to client needs, and delivers compelling web-based demonstrations showcasing the prowess of our software.

Adheres to dynamic activity metrics, incorporating calls, emails, and on-site visits to pool facilities.

Coordinate with software support ensure customer retention on software programs.

Develop and provide training on both software and best use business practices.

This role also will require occasional light travel.

Other job-related duties as assigned.

What You Will Need:

Bachelor’s degree preferred.

Comfortable with both in person and virtual customer interactions.

Strong customer service orientation with relationship-building expertise.

Clear communication of technical information.

Computer skills including: Word, Excel, PowerPoint, and Microsoft Teams.

Bilingual preferred (English - Spanish).

To be 18 years of age or older to apply.

Travel as needed.

Looking to work for the best in the industry?

Since opening its first store in 1975, Pinch A Penny, A POOLCORP Company, has become the largest franchised retail pool, patio and spa company. This first store evolved into a full-time, full-service retail pool supply store offering everything needed to operate and enjoy a swimming pool or spa. With our rapid growth we have been able to hire over 300 employees from Marketing directors, sales associates to machine operators and maintenance mechanics. We are proud to serve our community and be an employer of choice. We believe in recognizing our employees for their hard work and encourage work-life balance.

Why join PINCH A PENNY?

Pinch A Penny, a POOLCORP Company is the premier destination for all your swimming pool and backyard needs. With over 280 stores and expanding, we are the nation's largest swimming pool retail, service, and repair franchise. Our relentless dedication to excellence drives us to bring people together through the joy of pools, spas, and the backyard experience. Join us on this exciting journey as we continue to grow, innovate, and set new standards in the swimming pool industry.

Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! Currently, POOLCORP has over one hundred and twenty military personnel serving on our team. We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.

All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized.

POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer – By Choice. The Company understands, respects, and values diversity – unique styles, experiences, identities, ideas, and opinions – while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.

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