VOTER SERVICES & SIGNATURE VERIFICATION SPECIALIST

Salary : $6,226.16 - $7,565.97 Monthly

Location : Everett, WA

Job Type: Full-Time

Job Number: 2025 Voter Services

Department: Auditor

Division: Auditor Elections

Opening Date: 05/19/2025

Closing Date: 6/1/2025 11:59 PM Pacific

Description

Snohomish County Elections, a division of the Auditor's Office, is seeking an experienced and collaborative professional to be part of a dedicated team of Elections and Voter Registration professionals for the Voter Services & Signature Verification Specialist. The successful candidate must have a deep commitment to ensure accessible, nonpartisan, secure, and transparent elections, as they coordinate the voter services program and signature verification operations.

Employees of the Auditor's Office commit to the following:

Knowing and performing our jobs well

Trusting that we all have good intentions

Seeking the experience and perspective of others

Showing kindness and patience with customers and colleagues

Pursuing honest and considerate communication

Embracing opportunities for improvement If you want to join a team that emphasizes exemplary customer service, subject matter expertise, and a commitment to continuous improvement, then this job is for you! The county offers a competitive salary, generous benefits, and a pleasant work environment. Please read on for more details.

The hiring process may include the following: application review, supplemental question review and evaluation, a phone interview, and an in-person interview. Top candidates may be invited to a second interview.

Please Note: Applications for this position will be reviewed on an ongoing basis. It is in the candidate's best interest to apply as soon as possible. The hiring manager reserves the right to fill the position at any time.

The successful candidate must be available to start July 14, 2025, or sooner.

Job offers are contingent on successful completion of employment verification and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

BASIC FUNCTION

Develops, implements, administers, and coordinates the voter services program and signature verification operations. Serves as the subject matter expert on the statewide voter registration database and its application and use in county election operations. Serves as a process lead during elections and recruits, hires, trains, and supervises seasonal elections workers.

Job Duties

STATEMENT OF ESSENTIAL JOB DUTIES

Develops, implements, administers, and coordinates the voter services program and signature verification operations,

Develops, implements, and trains on procedures and materials relating to statewide voter registration database management, signature verification standards, and customer service standards.

Ensure accuracy and compliance with established procedures, federal and state laws, and standards and guidance set by the Secretary of State regarding voter registration and voter services activities. Collaborates with, reviews work, and trains Voter Registration Examiners (I/II) as necessary.

Serves as the signature verification lead during elections including overseeing seasonal employees in signature verification standards; preparing seasonal staff work schedules; performing audit(s) of randomly selected ballot envelopes; and reconciling challenged/rejected ballot envelopes with resolved ballot envelopes.

Coordinates Voter Services activities and deadlines with other elections specialists, the elections and voter registration supervisor, and the elections and voter registration manager.

Recruits, hires, trains, and supervises seasonal elections assistants, seasonal voter registration assistants, and seasonal process coordinators on voter registration, signature verification, and customer service policies and procedures; prioritizes and assigns their daily work.

Communicates with vendors regarding technical and/or operational issues.

Utilizes election specific applications and spreadsheets to collect data, prepare reports, and maintain records as required.

Investigates, analyzes, and resolves technical issues and customer inquiries, including complex research problems beyond the scope of Voter Registration Examiners (I/II), while addressing and resolving customer questions, problems, and complaints in a timely and effective manner.

Initiates all voter registration and voter services related automated correspondence including notifications made via telephone, text notifications, and managing email correspondence.

May serve as liaison with other departments or government agencies; may be required to represent the department/office in related presentations/meetings outside the office

Performs all duties of an Election and Voter Registration Examiner II.

Performs other duties as assigned.

Minimum Qualifications

A bachelor's degree in operations management, public administration, political science or related field. Three (3) years of increasingly responsible experience in administering programs/operations. Two (2) years of supervisory experience; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities.

PREFERRED QUALIFICATIONS

Previous elections experience is preferred.

Additional Information

SPECIAL REQUIREMENTS

A valid Washington State Driver's License is required.

Must acquire and maintain election administrator certification through Washington State Office of the Secretary of State within three (3) years of hire.

Elections and Voter Registration Division employees have limited vacation opportunities during election seasons and are required to work extended hours or alternate hours during an election cycle. PHYSICAL REQUIREMENTS

Ability to lift objects up to 30 pounds is required. Extended periods of standing, reaching, lifting objects for up to periods of 8 hours may be required.

KNOWLEDGE AND ABILITIES

Knowledge of:

the elections process

standard office practices, techniques, and processes

Microsoft Office Applications

training, teaching and evaluation practices and methods

supervisory methods and techniques

customer service techniques and practices

presentation and public speaking skills

project design and implementation Ability to:

understand, explain and apply federal, state, and local laws, rules and regulations governing elections

understand, explain, and apply statewide voter registration database policies and procedures

identify procedural and system issues, recommend solutions, and update or develop new procedures as needed

communicate effectively orally and in writing

plan, organize and prioritize work

prepare accurate, clear, and concise written materials

provide other employees with training and/or technical support

perform duties, resolve issues, make decisions, and communicate effectively and efficiently under pressure and strict deadlines

present a professional attitude and appearance

exhibit positive, enthusiastic and cooperative work habits

participate in continuous improvement activities within the division/office

exercise initiative and sound judgment and make decisions within scope of authority

operate with a high degree of accuracy

establish and maintain effective work relationships with supervisors, peers, subordinates, and the public

enter large volumes of data and verify records in voter registration database

maintain necessary records and prepare required reports

SUPERVISION

The employee receives supervision from the Election and Voter Registration Supervisor. The employee is responsible for the quantity, quality and accuracy of the work produced by seasonal staff. The employee plans and carries out functions in accordance with written and/or verbal instructions, policies, procedures, and accepted practices.

WORKING CONDITIONS

Work is performed in an office environment; however, work assignments may be off-site including warehouse-type environments. The employee is required to work overtime hours and/or weekends and/or split shifts as necessary to meet the workload of the division during elections. Occasional travel is required.

Snohomish County is an Equal Employment Opportunity (EEO) employer.

Accommodations for individuals with disabilities are provided upon request.

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.

Visit to learn more about the following benefits.

County Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Retirement

Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance

Long Term Disability (LTD)

Commuting Benefits

Employee Assistance Program (EAP)

Partners for Health Employee Wellness Program

Leave & Holidays Voluntary Benefits

Deferred Compensation 457(b)

Supplemental Group Term Life Insurance

Additional Accidental Death and Dismemberment Insurance (AD&D)

Flexible Spending Accounts (FSA)

Supplemental Individual Insurance Policies Healthcare Premiums

Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.

Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned. Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more.

01

Following are a series of supplemental questions designed to assess your job-related experience and qualifications. Please note that as part of the screening process your responses will be reviewed in conjunction with your general online application. The employment history and education detailed in your general application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. A resume may be submitted, but it will not substitute for the general online application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general application/work history?

Yes

No

02

How many years of experience do you have in administering programs?

Less than 3 years

3 years

More than 3 years

03

How many years of supervisory experience do you have?

Less than 2 years

2 years

More than 2 years

04

What is your highest completed degree?

High School Diploma/Equivalent

Associate's Degree

Bachelor's Degree or higher

05

Do you have previous experience working in election administration?

Yes

No

06

I understand that when working for the Elections and Voter Registration Divisions, employees may have limited vacation opportunities during election cycles and will be required to work extended hours or alternate hours during an election.

Yes

No

07

Do you have a valid Washington State Driver's License or the ability to obtain one within 30 days of employment?

Yes

No

08

Describe your supervisory experience including the type of people supervised (permanent staff, volunteers, etc.), the context in which and the length of time you supervised people.

09

Describe your experience in hiring and training staff, including how many people you have hired and trained, and the type of jobs for which you have hired and trained staff.

10

Describe your experience in developing process workflow and documenting policy and procedures.

11

The Voter Services and Signature Verification Specialist will need to be proficient with a statewide voter registration system. Describe computer systems or applications that you have had to learn and the activities that demonstrate your proficiency with those systems.

Required Question