Functional Analyst

Join the Aviation and Aerospace vanguard!

Step into a dynamic role with Embry Riddle Aeronautical University, where innovation meets opportunity. Be part of a leading institution that’s at the forefront of aviation, aerospace, and STEM education. We offer an exciting environment, cutting-edge projects, and the chance to influence tomorrow. Ready to make a difference? Take flight with Embry-Riddle and explore this diverse career opportunity today.

The Functional Analyst serves as the process manager for the daily import and export of data files in and out of the Student Information System (SIS), supporting the integration of various auxiliary systems including the United States Naval Community College (USNCC) and Follett Bookstore. This role ensures timely and accurate processing of health insurance charges, manages third-party contracts and veteran benefits imports, and oversees the configuration of service indicators and checklists on a term-by-term basis.

The Functional Analyst also supports the delivery of student tuition assistance through system integrations with third-party billing platforms (Air Force, Boeing, RTX), provides technical support, and troubleshoots software-related issues. This position is also responsible for monthly posting of late fees, reconciliation and analysis tasks, and ensuring smooth communication between IT and end users during system maintenance, upgrades, and testing cycles.

Primary Responsibilities:

Manage daily file imports/exports between SIS and auxiliary systems (e.g., USNCC, Follett).

Monitor health insurance charge processing and resolve discrepancies with relevant departments.

Maintain and manage third-party billing contracts and upload Veteran’s Affairs payment files.

Configure and update term-based service indicators and checklist requirements.

Oversee tuition assistance processes through multiple third-party software applications.

Troubleshoot and resolve issues related to centralized billing software (Air Force, Boeing, RTX).

Post monthly late fees for students with outstanding account balances.

Support system reconciliation, data analysis, and manipulation using Microsoft Office tools.

Act as liaison between Information Technology and end users for issue resolution and enhancement requests.

Coordinate system configuration, testing, and implementation of updates, patches, and upgrades throughout the fiscal year.

Discover Your Future with Embry-Riddle Aeronautical University!

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!

Generous Time Off: Enjoy 18 days of personal leave in your first year, plus 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Health Benefits: Access comprehensive medical, dental, and vision coverage, wellness programs, and fitness memberships. Flexible spending and health savings accounts help you manage healthcare costs.

Tuition Coverage: Get 100% tuition coverage for one undergraduate and one graduate degree. Your spouse and dependent children up to age 26 are eligible for 100% coverage for undergraduate tuition and 80% for graduate tuition.

Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan annually, plus a 4% matching contribution, with no vesting period.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.

Qualifications

Required Education:

Ability to read and comprehend instructions, write information, and complete simple forms.

Minimum of High School diploma or GED.

A formal diploma, certificate, or degree program is a plus, but not required.

Required Licenses, Certificates, and/or Security Clearances:

None.

Required Skills, Knowledge, and Abilities:

Basic proficiency in spelling, grammar, composition, and math at a high school level.

Proficient in the use of personal computers and related accessories.

Proficient in Microsoft Office Suite, with at least intermediate skills in Word and Excel.

Strong professional communication skills, both verbal and written, with the ability to engage various audiences.

Ability to manage confidential information with discretion.

Capable of working independently with minimal supervision.

Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

Team-oriented with the ability to collaborate effectively in a dynamic work environment.

Adaptability to new responsibilities, systems, and processes.

Required Work Experience:

1 to 3 years of related work experience.

R309749