Senior Provider Network Analyst (Hybrid), Day Shift, Managed Care

Support Center

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Adventist HealthCare seeks to hire an experienced Senior Provider Enrollment Specialist for our Managed Care Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As a Senior Provider Enrollment Specialist, you will:

• Responsible for overseeing, monitoring, and maintaining the processes involved in both initial and revalidation of payer enrollment applications.

• Including for AHC facility enrollment.

• Possess a thorough comprehension of payer enrollment requirements and regulations governing enrollment to ensure ongoing compliance.

• Responsible for securing timely enrollment by submitting applications ahead of deadlines and maintaining consistent follow-up with payers through completion.

• Conduct research and document enrollment processes encompassing, but not limited to, initial enrollment, revalidation, and demographic changes.

• Regularly update and manage data in the credentialing database, spreadsheets, and folders, while maintaining data integrity.

• Assures compliance with payer requirements as related to the provider enrollment and monitors activities to ensure compliance with all procedures and regulations.

• Participate in the development and implementation of payer enrollment processes and procedures and provide input regarding process improvement.

• Serve as primary contact for payer inquiries and issue resolution, specifically related to enrollment and credentialing matters. Including obtaining provider numbers for billing.

• Performs other duties as assigned.

• Submitting information to IT to load provider numbers and effective dates to the billing systems.

• Update CIN members’ information for the portal.

• Collaborate with the Medical Staff Office to address questions, provide updates, and participate in meetings related to provider onboarding, ensuring alignment with organizational policies and payer requirements in accordance with NCQA standards for delegated credentialing.

• Actively engage with payers on issues related to enrollment or claims denied for credentialing. Generate and prepare monthly provider reports of new, updated, and terminated providers for delegated payers.

• Collaborate with Provider Recruitment on new service lines and provider onboarding.

• Track agreement participation for AHC’s CIN network and oversee delegated credentialing rosters and audits.

• Maintain and apply for National Provider Identification (NPI) numbers for entities.

Qualifications include:

• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint, and Access)

• Ability to work independently, prioritize, and manage multiple tasks.

• Collaboration skills to work across organizations with key stakeholders.

• Working knowledge of payer credentialing, CAQH, ePREP, CMS, etc.

• Excellent critical thinking skills

• Strong customer service and professional demeanor.

• Good verbal and written communication skills.

• Strong stewardship of confidential data.

• Possess and continuously demonstrate good/sound professional judgment, understanding when and what requires escalation.

• Open and receptive to changes that occur. Providing good feedback on issues of concern and working with the team to implement changes.

• Receptive and willing to obtain additional training provided and participate in any associations specific to Payer.

• Bachelor’s degree, preferably in Healthcare or Business Administration, or 7 to 10 years working experience with provider credentialing and/or enrollment.

Work Schedule:

Day Shift

Hybrid

Pay Range:$71,932.12 - $107,889.60

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

Work life balance through nonrotating shifts

Recognition and rewards for professional expertise

Free Employee parking

Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire

Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)

Paid Time Off

Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period

Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance

Subsidized childcare at participating childcare centers

Tuition Reimbursement

Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

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